Summary
Overview
Work History
Education
Skills
Timeline

Rosa Moseley

Daytona Beach,FL

Summary

Versatile and diligent professional with a proven track record in improving operational efficiency and customer satisfaction across diverse roles, including a notable tenure at Healthcare Insurance Associates. Expert in database administration and deep cleaning, demonstrating exceptional organizational abilities and a teamwork mindset. Achieved significant enhancements in living and working environments through meticulous attention to detail and proactive problem-solving.

Overview

13
13
years of professional experience

Work History

Domestic Engineering

Self Employed
01.2013 - Current
  • Managed pet care responsibilities including feeding, grooming, walking, or providing medication as needed for family pets.
  • Assisted in event planning and execution, ensuring smooth operation and positive guest experiences during social gatherings or parties held in the home.
  • Supported busy families by managing various errands, grocery shopping, and meal preparation tasks.
  • Improved family satisfaction with living conditions through thorough deep-cleaning projects for all household rooms.
  • Ensured excellent communication with homeowners regarding scheduling changes or specific requests for housekeeping services.
  • Maintained a well-kept home environment by executing detailed cleaning routines on a consistent schedule.
  • Provided valuable support to parents with childcare duties such as monitoring playtime, assisting with homework, and preparing meals for children based on dietary needs.
  • Contributed to a healthy living environment by using eco-friendly cleaning products and methods.
  • Completed professional residential cleaning services.

IT Technician

Healthcare Insurance Associates
01.2023 - 05.2023
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
  • Improved network efficiency by optimizing configurations and implementing necessary updates.

Maintenance Technician

Walmart
06.2013 - 07.2013
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.

Stocker

Labor Finders
07.2011 - 02.2013
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.

Education

Computer And Information Sciences

North Carolina Wesleyan College, Rocky Mount, NC

Data Analyst - Data Analyst

Entity
10.2022

Skills

  • Reliability and punctuality
  • Deep cleaning expertise
  • Organizational abilities
  • Waste disposal
  • Teamwork mindset
  • Dusting surfaces
  • Childcare experience
  • Window Washing
  • Carpet cleaning
  • Meal Planning
  • Elderly care assistance
  • Laundry Management
  • Grocery shopping
  • Teamwork
  • Customer Service
  • Cleaning and organizing abilities
  • Customer service-focused
  • Vacuuming and sweeping
  • Mopping and sweeping
  • Cleaning bathrooms
  • Excellent oral and written communication
  • Vacuuming
  • Housekeeping
  • Interior and exterior cleaning
  • Customer-Oriented
  • Sorting and washing laundry
  • Database Administration
  • SQL Optimization
  • Data Modeling
  • Data extracting
  • Real-time Data Processing
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Customer Assistance
  • Cash Handling
  • Customer Engagement
  • Retail Sales

Timeline

IT Technician - Healthcare Insurance Associates
01.2023 - 05.2023
Maintenance Technician - Walmart
06.2013 - 07.2013
Domestic Engineering - Self Employed
01.2013 - Current
Stocker - Labor Finders
07.2011 - 02.2013
North Carolina Wesleyan College - , Computer And Information Sciences
Entity - Data Analyst , Data Analyst
Rosa Moseley