Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Software
Timeline
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Rosa Nerio

Rosa Nerio

San Antonio,TX

Summary

Dedicated professional with diverse experience in customer service, sales, and accounting. Strong foundation in accounting practices, including accounts payable, accounts receivable, and financial reporting. Proven ability to work collaboratively within teams to achieve business goals while adapting to changing needs. Known for reliability, efficiency, and excellent communication skills. Skilled in using accounting software, handling financial records, and ensuring compliance with industry standards.Seeking to leverage strong communication and problem-solving skills in a challenging new role.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Accounting Assistant

Rodriguez Tire and Auto
03.2022 - Current
  • Utilized QuickBooks and other software to balance accounts, ensuring accuracy in financial records
  • Handled all payables and receivables, managing vendor payments and customer invoicing
  • Assisted in financial reporting and reconciliation processes to support overall accounting functions
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.

Interim Manager

Alamo Cycle Plex
06.2018 - 03.2021
  • Oversaw the service department, ensuring team members met daily obligations and performance goals
  • Monitored operations to maintain high standards of service and efficiency
  • Provided guidance and support to staff, fostering a collaborative work environment
  • Managed payroll for the department, ensuring all staff were compensated accurately for hours worked and commissions earned
  • Implemented strategies to enhance productivity and achieve departmental objectives

Service Advisor

Alamo Cycle Plex
11.2011 - 03.2021
  • Delivered exceptional customer service by effectively communicating with clients to understand their needs
  • Managed the sales of services, contributing to overall revenue growth
  • Handled government and fleet contracts, ensuring timely payments and maintaining registration as a government entity
  • Answered phone inquiries, providing information and resolving issues in a timely manner
  • Demonstrated strong multitasking skills by handling over 50 customer repairs simultaneously, ensuring efficient service delivery
  • Served as Interim Manager when needed, overseeing operations and supporting staff to ensure departmental goals were met

Cashier

Culebra Meat Market
01.2004 - 05.2007
  • Handled all forms of payment and ensured accurate transaction processing
  • Answered phone inquiries, taking orders and providing information to customers
  • Scheduled timely delivery of meat orders, coordinating logistics for customer satisfaction
  • Delivered exceptional customer service, resolving issues and enhancing the overall shopping experience

Education

High School Diploma -

Holmes High School
San Antonio, TX
01.2007

Skills

  • Customer Service
  • Strong Selling Skills
  • Communication
  • Problem Solving
  • Accounting Software (QuickBooks)
  • Microsoft Office Suite (Word, Excel)
  • Multitasking
  • Notary Public
  • Accounts Payable and Receivable
  • Data Entry
  • Administrative Support
  • Continuous Learning Attitude

Certification

  • Notary Public License - Texas Secretary of State or equivalent authority.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

HybridRemoteOn-Site

Important To Me

Work-life balance4-day work weekPaid sick leave401k matchPaid time offWork from home optionHealthcare benefitsCompany CultureFlexible work hoursCareer advancement

Software

QUICKBOOKS

LIGHTSPEED

SHOPWARE

ACCOUNTING LINK

Timeline

Accounting Assistant

Rodriguez Tire and Auto
03.2022 - Current

Interim Manager

Alamo Cycle Plex
06.2018 - 03.2021

Service Advisor

Alamo Cycle Plex
11.2011 - 03.2021

Cashier

Culebra Meat Market
01.2004 - 05.2007

High School Diploma -

Holmes High School

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Rosa Nerio