Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosa Nino

Plainville,CT

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Au Pair

AuPairCare Live-In Childcare
04.2022 - 04.2023
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
  • Developed bilingual abilities in English through immersive conversation and activities.
  • Transported children safely to school, activities and appointments on time.
  • Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
  • Assisted with housework such as laundry and cooking.

Administrative Assistant

Corporación Sociocultural Uniendo Corazones
11.2019 - 02.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Assistant

Bancoldex
08.2018 - 02.2019
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Supported event planning initiatives by coordinating logistics, managing invitations, and assisting with day-of execution details.
  • Coordinated schedules, appointments, and travel arrangements for executives, improving time management and overall efficiency.
  • Trained new staff on company policies and procedures while serving as a resource for questions or concerns throughout their onboarding process.
  • Managed inventory levels of office supplies, reducing costs by identifying opportunities for bulk ordering discounts.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

New Haven Adult And Continuing Education Center
New Haven, CT

Yale
New Haven, CT

Associate of Science - International Business

Servicio Nacional De Aprendizaje SENA
Colombia
08.2019

High School Diploma -

German Arciniegas D.C
Colombia
11.2016

Skills

  • Patience and understanding
  • Cultural immersion
  • Social Skills Development
  • Infant care experience
  • Meeting Coordination
  • Administrative Support
  • Activities Planning
  • Scheduling appointments

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Au Pair

AuPairCare Live-In Childcare
04.2022 - 04.2023

Administrative Assistant

Corporación Sociocultural Uniendo Corazones
11.2019 - 02.2021

Assistant

Bancoldex
08.2018 - 02.2019

New Haven Adult And Continuing Education Center

Yale

Associate of Science - International Business

Servicio Nacional De Aprendizaje SENA

High School Diploma -

German Arciniegas D.C

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Rosa Nino