Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Rosa Ochoa

Moore,Oklahoma

Summary

Dynamic Program Director with extensive experience at Dungarvin, skilled in budgeting and special education. Proven track record in enhancing client care through effective crisis intervention and community integration. Adept at fostering strong relationships with stakeholders, ensuring high-quality service delivery, and promoting client self-sufficiency. Committed to maintaining a safe and inclusive environment.

Overview

2026
2026
years of professional experience

Work History

Program Director

Dungarvin
02 2025 - Current
  • Attended IP meetings
  • Requested units for new POC
  • scheduled staff trainings and in services
  • did employee counseling reports
  • termed employees
  • did Financial audits
  • did monthly site visits
  • worked shifts as a direct support professional
  • did quarterly reports
  • conducted new hire orientations weekly

Direct Support Professional

Dungarvin
11 2024 - 02 2025
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Health Care Coordinator

Mid Del Group Home
08 2012 - 10 2024
  • Consulted with patients and family members to discuss healthcare plans and outline care initiatives.
  • Maintained professional demeanor while treating patients with respect and dignity.
  • Managed sensitive patient information with utmost confidentiality according to HIPAA regulations and organizational guidelines.
  • Scheduled referral appointments to other providers for patients needing specialized treatment.
  • Served as a trusted liaison between patients, families, and healthcare teams to facilitate clear communication and understanding of treatment goals.
  • Established strong working relationships with community partners to enhance referral processes for additional support services as needed.
  • Discussed new medications and technologies specific to patient's conditions.
  • Managed complex caseloads, prioritizing time-sensitive tasks and maintaining a high standard of care for all patients.
  • Improved patient satisfaction by coordinating timely and efficient healthcare services.

Residential Coordinator

Dungarvin
07 1997 - 11 2023
  • worked as a group home and residential supervisor
  • worked on staff schedules
  • worked on financial audits
  • made sure individual environment ran smoothly
  • scheduled all required staff trainings
  • scheduled and transported individuals to all health care appointments

Education

University of Oklahoma
08.1986

Washington High School
05.1986

Skills

  • Group and individual instruction
  • Budgeting
  • Special education
  • Customer service experience

Additional Information

  • Past experience as a Nurses Aide and CMA

Languages

Spanish
Native or Bilingual

Timeline

Program Director

Dungarvin
02 2025 - Current

Direct Support Professional

Dungarvin
11 2024 - 02 2025

Health Care Coordinator

Mid Del Group Home
08 2012 - 10 2024

Residential Coordinator

Dungarvin
07 1997 - 11 2023

University of Oklahoma

Washington High School

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Rosa Ochoa