Rosa Oropeza
Administrative Assistant
Garden Grove,CA
Summary
To obtain an administrative position within a company where I can contribute my current skills. Also, to obtain further knowledge and growth to ensure productivity and outstanding customer service.
Overview
22
22
years of professional experience
Work History
Customer Service Cashier/Returns Associate
Marshalls
10.2025 - Current
- Front lane Cashier. Processes customer merchandise using a cashier. This process consists of the following: Removing security tags, scanning merchandise, bagging, receiving payment via cash, ATM, credit card or Gift card. I would also process merchandise returns according to company policies and guidelines. And when scheduled to close, I would assist with recovery of merchandise and go-backs making sure that whichever department I was assisting with was clean, neat and presentable for the next morning shift.
Sr. Secretary
Ultimate Staffing
11.2023 - 02.2024
- Served as the main point of contact for the operations department as a Sr. Secretary for the City of Anaheim, Convention Center. Under the direct supervision of the Operations Director while also assisting the maintenance, facilities, crowd control and security managers. Duties were but not limited to: Answering and routing phone calls, created and kept record of different types of files, such as, the petty cash file, I generated/created reports, spreadsheets, correspondence letters and forms using Micro Soft applications, proof-read, edited documents and utilized an in-house database program called, ABI. Communicated on behalf of the department’s managerial team when needed with partners, vendors, and clients while maintaining strong professional relationships. Completed supervisors and manager’s timecards making sure that all information was entered accurately then submitted to the appropriate personnel for further processing. Researched, booked, and managed travel accommodations for the managerial team. Scheduled and coordinated meetings, travel, and special projects efficiently and accurately. As Sr. secretary, I was to administer all secretarial and office functions that related to crowd control. Coordinated employee’s work schedules for all crowd control, Bar watch, Freight control, Fire watch and Coat check areas for all events. Kept track of all requests for time off and/or changes with the employees’ schedule availability. Also kept record and processed all Operation Department employees’ requests for event ticket approval or denial. Scheduled all conference room bookings for use by other co-workers or departments.
Account Executive
Ultimate Staffing
12.2022 - 02.2023
- Factoring company Account Executive. In charge of completing debtor packets that consisted of the researching and reviewing debtor for credit approval prior to proceeding with packet. Reviewed all paperwork to ensure that Invoices, POD(s), rate sheets and other necessary documents were included and correct. Reviewed debtor’s history with net terms to ensure there are no delinquencies, credits, charge backs, overpayments, double payments, or any discrepancies. Ensure that billing invoice(s) are submitted to broker. Review debtor packet for final submission to Office Manager to release funds to debtor. Performed collection calls daily for invoices that were delinquent. Utilized Outlook email and the internet’s search engine very frequently during each business day. Administered other offices duties such as filing, answering phones, retrieving and distributing office mail and interacted very closely with the Sales Department. Other duties as assigned by Assistant Manager.
Caregiver
01.2019 - 01.2022
- Cared for a family member during pandemic 2019-2022 In-home/Live in care giver, 100%.
Intermediate Typist Clerk
County of Los Angeles, CSSD
08.2013 - 06.2019
- Served as a customer service contact agent at the main call center for the child support department. Was hired to be part of a pilot program and serve as a Child Support officer at the main call center. There at the call center, This ITC would answer on average about 60-90 phone calls per day and assist participants, employers, escrow companies and lawyers relating to child support cases. ITC also administered outbound calls to non-participating parents for collections of arrears/current child support. Processed payments over-the-phone via Visa/MasterCard, Credit cards and ACH. ITC also administered all duties of an intermediate typist clerk. Served as the back-up Secretary for the department’s Administrative Chief. Duties for Secretary included: To execute administrative tasks for executive management, Organize and manage professional calendars, Confirm appointments, reservations and schedules, Coordinate and prepare travel arrangements when needed, Participate in creating some expense reports, Answering and routing department’s main phone lines, Greeting and directing public, collecting, opening and distributing daily mail, scheduling departments calendar, and Scheduling conference rooms for meetings and special department events. Involved myself in several committees for fundraising of many subjects such as, Bring-your-kids-to-workday, Family-day, and back-to-school public give-away events.
Purchasing Assistant
Doty Brothers
06.2012 - 01.2013
- Performed administrative and purchasing duties for construction division and project managers. Participated in all project site meetings to ensure all materials, tools, construction equipment, etc., would be ordered and ready for project start date as well as making sure that all purchases did not exceed project budget. Created and kept track of all purchase and expense reports. Approved invoices for A/P and solved any price discrepancies. Created and kept record of all vendor pricing making sure that prices were current and correct. Negotiated pricing with vendors as needed to ensure best pricing. Distributed and kept record of petty cash for small and local orders. Performed travel arrangements for VP or project managers as needed. Assisted with RFI’s and submittals. Performed other administrative duties as needed.
Purchasing Assistant
Regal Piedmont Plastics
06.2008 - 08.2010
- Served as the direct assistant to the Purchasing Manager. Worked closely with multiple departments to uphold optimum inventory levels, meet customer demand, and strengthen vendor joint venture. Created, reviewed and kept record of all requisitions, Purchase orders, and invoices. Accurately received, processed, and maintained inventory data within the ERP system to ensure data reliability and operative productivity. Received and kept track inventory product for all drop-ship orders into ERP in-house data-base system. Kept ETAs updated in ERP system, resolved product quality issues, was responsible for Returns, monitored shipments with both vendors and freight carriers. Negotiated all pricing with new and existing vendors. Also, served as a back-up receptionist to answer heavy phones, will-call orders, daily billing and POS transaction for purchase of material. Worked very closely with warehouse management for inventory of product and shipping purposes.
Executive Administrative Assistant
Miller Castings
05.2004 - 06.2008
- Served as the direct assistant to the NDT Manager for all department administrative duties. Created and kept records of reports and charts for all employees’ progress in the NDT Department. Utilized Micro Soft applications for daily administrative duties. Performed administrative tasks for executive management, Organize and manage professional calendars, confirmed appointments, reservations and schedules, Coordinate and prepare travel arrangements when needed, Reconciled credit card statements and processed expense reports, Approved invoices for the NDT Department. Created and reviewed certs for parts that were outsourced for NDT. Participated in month-end.
Education
High School -
Montebello High School
01.1995
A.S. - Business Management
Rio Hondo College
Skills
- SECRETARY, OFFICE AND EXECUTIVE ADMINISTRATION - 60 WPM
- PUBLIC ADMINISTRATION, AEROSPACE and CONSTRUCTION INDUSTRY
- HUMAN RESOURCES, PAYROLL, AP/AR, BILLING, and COLLECTIONS
- MANUFACTURING and DISTRIBUTION
- PURCHASING, ERP SYSTEMS, LOGISTICS and IMPORT/EXPORT
- Effective Communicator, Active Listener and Team oriented
- Critical Thinker, organized, able to self-teach and can work with little or no supervision
Section name
- Note: My experience in the office and public services goes back further in time and can be very pertinent and crucial to my qualifications but has been excluded to consolidate the length of my resume. However, experience can be provided and/or explained upon request.
Languages
Spanish
Professional Working
Timeline
Customer Service Cashier/Returns Associate
Marshalls
10.2025 - Current
Sr. Secretary
Ultimate Staffing
11.2023 - 02.2024
Account Executive
Ultimate Staffing
12.2022 - 02.2023
Caregiver
01.2019 - 01.2022
Intermediate Typist Clerk
County of Los Angeles, CSSD
08.2013 - 06.2019
Purchasing Assistant
Doty Brothers
06.2012 - 01.2013
Purchasing Assistant
Regal Piedmont Plastics
06.2008 - 08.2010
Executive Administrative Assistant
Miller Castings
05.2004 - 06.2008
A.S. - Business Management
Rio Hondo College
High School -
Montebello High School