Rosa Ortiz
Teaneck,NJ
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Offering excellent organizational abilities and strong aptitude for multitasking and prioritizing tasks. Contributes solid foundation in general office procedures and computer applications, ensuring smooth daily operations. Ready to use and develop administrative and communication skills in Senior Administrative Assistant role.
Overview
23
23
years of professional experience
Work History
Background Actor
SAG-AFTRA
12.2018 - Current
- Maintained positive working relationships with more then 30 cast and crew members, fostering a collaborative environment on set.
- Displayed flexibility by adapting too changes in 6 month shooting schedule or scene requirements without compromising performance quality.
- Contributed to seamless production flow by promptly arriving on set, fully prepared with costume and makeup.
- Traveled to various set locations and major studios in NYC, including Silver Cup Studios, Steiner Studios, and Broadway Studios, to complete filming for ABC, NBC, and other prominent networks.
Content Creator
Self-employeed
11.2007 - 10.2018
- Analyzed performance metrics of digital content, identifying areas for improvement and adjusting strategies accordingly.
- Assisted in the development of an editorial strategy that aligned with business objectives and bolstered overall brand direction.
- Controlled budget expenditures to maximize resource efficiency in digital content projects.
- Handled highly confidential and sensitive information with exceptional organizational and prioritization skills.
- Enhanced video production quality by utilizing advanced editing techniques and software.
Chemical Dependency Counselor
Tarzana Treatment Centers, Inc
01.2006 - 10.2007
- Managed 10-15 caseloads efficiently while maintaining high-quality care delivery standards through strong time management skills and prioritization of tasks weekly.
- Evaluated program effectiveness using data-driven metrics, identifying areas for improvement and implementing necessary changes.
- Ensured confidentiality and prepared detailed reports to maintain accurate documentation for 20+ clients.
- Ensured patient safety by strictly adhering to organizational policies and procedures.
On Site Manager
New Life Community Center
09.2002 - 06.2006
- Ability to work and communicate effectively with a variety of personalities including senior level executives
- Intake interviews with clients to help them become oriented and accustomed to facility operations
- Collaborated with effectively with all care team members to assist patients in recovery
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
Group Supervisor I
City of Santa Cruz Juvenile Hall
12.2001 - 12.2005
- Oversaw day-to-day operations of the Juvenile Hall facility, coordinating schedules and activities to ensure effective management.
- Supervised over 20 juveniles during various activities, providing counseling and fostering group discussions.
- Documented daily log sheets, detailing any disruptive behaviors or emergency cases.
Education
Certificate of Technical Studies - Digital Communications And Multimedia
Inglewood Career Tech
Inglewood, CABachelor of Arts - Addiction Studies
Bethany College of The Assemblies of God
Scotts Valley, CASkills
- File organization
- Customer and client relations
- Scheduling and calendar management
- Computer skills
- Documentation and reporting
- Meticulous attention to detail
Timeline
Background Actor
SAG-AFTRA
12.2018 - Current
Content Creator
Self-employeed
11.2007 - 10.2018
Chemical Dependency Counselor
Tarzana Treatment Centers, Inc
01.2006 - 10.2007
On Site Manager
New Life Community Center
09.2002 - 06.2006
Group Supervisor I
City of Santa Cruz Juvenile Hall
12.2001 - 12.2005
Certificate of Technical Studies - Digital Communications And Multimedia
Inglewood Career Tech
Bachelor of Arts - Addiction Studies
Bethany College of The Assemblies of God
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