Joelia Bonaparte
Queens,NY
Overview
27
27
years of professional experience
Work History
Home Health Aide
Sunnyside Home Care Project
Queens Village, NY
12.2014 - Current
- Transported clients to doctor appointments and social events.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Engaged patients in recreational activities such as reading books or playing games.
- Prepared meals and snacks according to prescribed diets.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Provided companionship and monitored health condition of clients.
Salesperson
Jenny's Boutique
Puerto Plata, Dominican Republic
08.2005 - 07.2009
- Participated in weekly meetings with management staff to discuss strategy objectives.
- Established relationships with vendors to obtain discounts and special offers.
- Performed regular maintenance on store displays and equipment.
- Maintained accurate records of customer orders and inventory levels.
- Conducted market research to identify new trends and opportunities.
Sales Person
Gregorio Luperon air port
Puerto Plata, Dominican Republic
05.1997 - 07.2005
- Monitored inventory levels and placed orders as needed.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Reconciled register reports at end of shift against total sales receipts.
- Resolved customer complaints in a professional manner.
- Handled returns and exchanges of merchandise.
- Assisted in stocking shelves and organizing merchandise displays.
- Performed opening and closing procedures for the store each day according to company policies.
- Maintained cleanliness of store by sweeping, mopping, and dusting shelves.
- Organized backroom storage areas for efficient inventory control.
- Greeted customers and provided assistance with inquiries.
- Provided product information to customers when needed.
Education
GED -
York College of The City University of New York
Jamaica, NY09-2011
Skills
- Patient transportation
- Client documentation
- Behavioral Management
- Care plan assessment
- Medication Administration
- Meal Preparation
- Housekeeping
- Sales Presentations
- Store maintenance
- Customer care
- Customer Service
- Product Merchandising
- Returns and exchanges
- FLUENT IN Spanish
Languages
Spanish
Professional
Timeline
Home Health Aide
Sunnyside Home Care Project
12.2014 - Current
Salesperson
Jenny's Boutique
08.2005 - 07.2009
Sales Person
Gregorio Luperon air port
05.1997 - 07.2005
GED -
York College of The City University of New York