Rosa Pimentel
Huntington Park,CA
Summary
Great at having open warm conversations with customers and patients, fast learner and passionate for every task that is ask of me, weather if its taking phone calls ans assisting with technical questions or restraining a pet and conducting a physical exam as a customer service representative or as a Veterinarian Assistant Student.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student, Veterinarian Assistant
American Career Of Healthcare And Technology
05.2024 - Current
- Restraint various types of animals including cats and dogs
- Assist with ear cleaning, nail trim and anal gland expression
- Cleaned the area thoroughly by wiping down, and disinfecting for the next patient
- Administration of vaccines and flea medication
- Provide excellent customer service to pet owners
- Record medical history of patients
- Conduct a full physical exam on patients
Customer Representative Spec. 1
CRL
04.2021 - Current
- Accurately help with processed phone, fax and e-mail orders
- Assisting customer with product questions, explaining product and their specifications
- Track order, process work order, returns and credits
- Check stock and ability on products, advice customer on expected delivery dates and time
- Handle customers calls in detailed, timely and professional manner
- Provide quotes via email on pricing, stock and lead times
Education
Certificate - Veterinarian Assistant
American College of Healthcare And Technology
Huntington Park, CA01.2025
High School Diploma -
Sunburst Youth Academy
01.2015
Skills
Responsible worker with excellent time management skills
Quick worker and effective under pressure in fast paced environments
Compassionate and Sympathetic
Great Communications Skills
Fluently Bi-Lingual Spanish/English
Upbeat and enthusiastic
Certification
Volunteered for Huntington Park Salt Lake Park Free Treatments.
Timeline
Student, Veterinarian Assistant
American Career Of Healthcare And Technology
05.2024 - Current
Customer Representative Spec. 1
CRL
04.2021 - Current
Certificate - Veterinarian Assistant
American College of Healthcare And Technology
High School Diploma -
Sunburst Youth Academy
Volunteered for Huntington Park Salt Lake Park Free Treatments.
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