Coach/team member
The Little Gym
01.2026 - 05.2026
Rosa Pina
Litchfield Park,AZ
Timeline
Associate of Arts - Earlychildhood Ed
Arizona State University
08.2025 - Current
Restaurant Hostess
Cheesecake Factory Inc
03.2025 - 08.2025
Team Leader
Robeks Fresh Juices & Smoothies
11.2023 - 05.2024
Restaurant Hostess
Bjs Restaurants Inc
05.2023 - 11.2023
Work History
Coach/team member
The Little Gym
01.2026 - 05.2026
- Assisted clients in setting and achieving personal and professional goals.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Learned all required tasks quickly to maximize performance.
Restaurant Hostess
Cheesecake Factory Inc
03.2025 - 08.2025
- Answered phone calls to take orders, give information and document reservations.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Provided patrons with estimated waiting times during peak service hours.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Promoted business loyalty by fostering positive customer relationships.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Reported problematic guests to management to foster safe and pleasant environment.
- Completed daily side work and opening and closing duties without fail.
- Answered customer questions about hours, seating, and menu information.
Team Leader
Robeks Fresh Juices & Smoothies
11.2023 - 05.2024
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Restaurant Hostess
Bjs Restaurants Inc
05.2023 - 11.2023
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reported problematic guests to management to foster safe and pleasant environment.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Education
Associate of Arts - Earlychildhood Ed
Arizona State University
Tempe, AZ 08.2025 - Current
Skills
- Sportsmanship promotion
- Equipment management
- Recruitment
- Player coaching
- Agenda planning
- Personable and friendly
- Media relations
- Skilled in Microsoft office
- Safety
- Strategic planning
- Cash register operation
- Time management
- Conflict resolution
- Cash handling
- POS system operations
- Point of sale systems
- Barcode scanning
- Flexible schedule
- Sales trends
- Professional appearance
- Phone etiquette
- Customer service
- Teamwork and collaboration
- Calm demeanor
- Email marketing
- Friendly and outgoing
- Money handling
- Teamwork
- Interpersonal and written communication