Rosa Reyes
13354 Canton Cliff Ct,TX
Summary
Proven Production Worker and Customer Service Representative with a track record of enhancing workplace safety and customer satisfaction at Champion Windows. Skilled in workplace cleanliness and adept at managing high-stress situations, demonstrating both hard and soft skills. Achieved increased loyalty through effective conflict resolution, showcasing a commitment to excellence and productivity.
Overview
9
9
years of professional experience
Work History
Production Worker
Champion Windows
Houston Tx
10.2007 - 10.2008
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Customer Service Representative
Maria Auxiliadora Clinic
San Salvador, El Salvador
02.2000 - 02.2007
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma - Accounting
Instituto Nacional San Luis
Soyapango, El Salvador12.2000
Skills
- Workplace cleanliness
- Product packing
- Product packaging
- Heavy lifting
Timeline
Production Worker
Champion Windows
10.2007 - 10.2008
Customer Service Representative
Maria Auxiliadora Clinic
02.2000 - 02.2007
High School Diploma - Accounting
Instituto Nacional San Luis