Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosa Reyes

Dallas,TX

Summary

Experienced with handling and displaying fresh produce to maintain quality and presentation standards. Utilizes knowledge of inventory management and stock rotation to ensure product freshness and availability. Track record of working collaboratively with team members and adapting to shifting priorities to meet store demands.

Versatile team member offering over 8 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Fresh Produce Team Member

Walmart
08.2023 - 05.2025
  • Enhanced customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
  • Provided outstanding customer service, addressing inquiries regarding product selection, storage tips, and cooking recommendations.
  • Demonstrated adaptability in covering additional responsibilities as needed during staff shortages or high-volume periods in the store.
  • Improved ordering accuracy by diligently tracking product movement using inventory management software tools.
  • Contributed to the reduction of shrinkage by closely monitoring expiration dates and properly handling damaged or spoiled goods.
  • Maintained a clean and sanitary work environment, adhering to company guidelines for food safety and hygiene.
  • Collaborated with team members to efficiently stock shelves, rotate products, and maintain adequate inventory levels.
  • Boosted sales by creating eye-catching displays and strategically merchandising fresh produce products.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Inspected produce to update and adjust pricing information.
  • Sorted and packaged produce items to prepare for shipments.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shift
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Inspected goods to establish accurate pricing and labeling.
  • Trained new dairy clerks on rotation systems, product management and customer service.
  • Dealt with payments, invoices and product rotations for [Number] products.
  • Checked and logged temperatures in cases and coolers to maintain proper settings.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Redesigned refrigerator displays and rotation systems for [Number] dairy products.
  • Labeled and inventoried department merchandise.
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Reported product ordering and shipping discrepancies to department manager.
  • Assisted in maintaining a clean and organized dairy department, ensuring optimal product freshness.
  • Boosted sales performance with engaging product displays that showcased promotional items effectively.

Sales Floor Academy Trainer

Walmart
08.2021 - 08.2023
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
  • Improved customer satisfaction by assisting shoppers in locating desired products quickly.
  • Assisted in training new Stocking Associates, sharing best practices and relevant experience.
  • Ensured accurate labeling of merchandise through meticulous attention to detail during the stocking process.
  • Completed floor replenishment to guarantee customer satisfaction and size availability.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Demonstrated versatility in performing various cleaning responsibilities such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
  • Participated in regular training sessions to stay up-to-date on industry best practices and safety procedures related to cleaning operations.
  • Contributed to workplace safety by promptly addressing spills, hazards, and other potential issues.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Removed trash, debris and other waste materials from premises.
  • Assisted customers in locating items and verifying prices, enhancing their overall shopping experience.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Associate

McDonald's
04.2019 - 07.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Led cross-functional team to launch new product line, meeting all project milestones.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained hand sanitizer and cleaning supplies to comply with cleaning protocols.
  • Maintained equipment functionality through regular cleaning and preventative maintenance tasks.
  • Cleaned jars, scraped floors and performed other general cleaning duties.
  • Maintained high sanitation standards by regularly cleaning workspaces, equipment, and utensils.

Education

High School Diploma -

South Oak Cliff High School
Dallas, TX
05-2019

Skills

  • Cleanliness and hygiene
  • Quality control inspection
  • Food safety compliance
  • Product knowledge expertise
  • Inventory management proficiency
  • Stock rotation mastery
  • Cash handling experience
  • Willingness to learn
  • Positive attitude
  • Strong work ethic
  • Customer service
  • Honesty and integrity
  • Punctuality
  • Cleaning and sanitation
  • Product stocking and storage
  • Verbal and written communication
  • Cleanliness and sanitation
  • Shelf stocking
  • Food preparation
  • Safe food handling
  • Cleaning procedures
  • Packaging and labeling
  • Training and mentoring
  • Pallet jack operation
  • Pricing and shelf labeling
  • Flexible schedule
  • Temperature logging
  • Sanitation standards
  • Retail sales
  • Product knowledge
  • Stock rotation
  • Box cutter and pallet jack safety
  • Price checking
  • Task delegation
  • Quality control
  • Unloading packages
  • Teamwork
  • Teamwork and collaboration
  • Friendly and helpful
  • Problem-solving
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Organizational skills
  • Creative thinking

Languages

Spanish
Full Professional

Timeline

Fresh Produce Team Member

Walmart
08.2023 - 05.2025

Sales Floor Academy Trainer

Walmart
08.2021 - 08.2023

Associate

McDonald's
04.2019 - 07.2021

High School Diploma -

South Oak Cliff High School

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Rosa Reyes