Rosa Rivera
Panorama City,CA
Summary
Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Skilled professional with many years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies.
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
28
28
years of professional experience
Work History
Executive Housekeeper Weekends
Jeff Tarply
Sherman Oaks, California
02.2021 - Current
- Assisted in training new employees on proper cleaning techniques and procedures.
- Inspected guest rooms and public areas to ensure furnishings, equipment, linens, and supplies meet established standards.
- Organized employee work assignments to maximize productivity while maintaining high quality standards.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained inventory levels of cleaning products, linen, uniforms and other related items needed for daily operations.
Traveling Executive Housekeeper
Lauren Dawson
Beverly Hills, California
03.2019 - 06.2024
- Planned special events such as conferences or conventions while coordinating with vendors for additional services required.
- Monitored and maintained cleanliness, sanitation, and organization of assigned areas.
- Implemented cost reduction strategies while maintaining quality standards.
- Provided guidance and support to staff members when needed.
- Assisted in training new employees on proper cleaning techniques and procedures.
- Maintained inventory levels of cleaning products, linen, uniforms and other related items needed for daily operations.
- Organized employee work assignments to maximize productivity while maintaining high quality standards.
- Supervised and coordinated the activities of housekeeping staff.
- Organized supplies for use based on expected customer needs.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
Executive Housekeeper
Tomas Werner
Pacific Palisades, California
05.2013 - 12.2019
- Conducted regular inspections of all guestrooms to ensure quality control standards are met.
- Reviewed invoices for accuracy prior to submission for payment processing.
- Developed work schedules for housekeeping personnel ensuring adequate coverage at all times.
- Communicated effectively with other departments in order to provide efficient service delivery.
- Monitored and maintained cleanliness, sanitation, and organization of assigned areas.
- Implemented cost reduction strategies while maintaining quality standards.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
Executive Housekeeper
Bruce Karats
Bell Air , CA
01.2017 - 04.2019
- Organized employee work assignments to maximize productivity while maintaining high quality standards.
- Provided guidance and support to staff members when needed.
- Monitored and maintained cleanliness, sanitation, and organization of assigned areas.
- Maintained inventory levels of cleaning products, linen, uniforms and other related items needed for daily operations.
Head Housekeeper
Jason Burn
Calabasas, California
01.2008 - 11.2013
- Monitored use of chemicals used in the cleaning process to ensure safe working environment for employees.
- Assigned tasks to housekeeping staff, ensuring that all duties were completed in a timely manner.
- Analyzed customer feedback surveys to identify areas needing improvement within Housekeeping Department operations.
- Scheduled preventative maintenance for all housekeeping equipment.
- Maintained up-to-date records of supplies, equipment, and cleaning materials.
- Provided guidance to team members to ensure proper completion of assigned tasks.
- Inspected and monitored housekeeping standards to ensure high quality of service.
Executive Housekeeper Weekend
Mann Projet
Beverly Hills, California
04.2005 - 12.2008
- Developed work schedules for housekeeping personnel ensuring adequate coverage at all times.
- Inspected guest rooms and public areas to ensure furnishings, equipment, linens, and supplies meet established standards.
- Adhered strictly to company rules and regulations pertaining to health and safety guidelines.
- Provided guidance and support to staff members when needed.
- Resolved customer complaints promptly and professionally.
- Monitored and maintained cleanliness, sanitation, and organization of assigned areas.
- Maintained inventory levels of cleaning products, linen, uniforms and other related items needed for daily operations.
Nanny and Light Housekeeper
Sherry Shepherd
Sherman Oaks, California
06.2005 - 02.2008
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Transported children to school, extracurricular activities, and appointments when needed.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
Nanny
Cristina Ward
Brentwood, California
01.2000 - 08.2005
- Monitored the children's playtime to ensure safety and wellbeing.
- Kept detailed records of each child's progress including meals eaten, naps taken.
- Read stories aloud to the children and engaged them in creative play activities.
- Researched new places or activities that would be interesting and beneficial for the kids.
Nanny and Light Housekeeper
Joe and Rick Leed
Beverly Hills, California
08.1997 - 09.2000
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
Education
GED -
Adult North Hollywood High School
01-1991
Skills
- [Type] equipment operations
- Laundry oversight
- Housekeeping management
- Staff scheduling
- Maintenance scheduling
- Staff management
- Task delegation
- Inventory control
- Organized leadership
- Flowers arrangement ectopic
Timeline
Executive Housekeeper Weekends
Jeff Tarply
02.2021 - Current
Traveling Executive Housekeeper
Lauren Dawson
03.2019 - 06.2024
Executive Housekeeper
Bruce Karats
01.2017 - 04.2019
Executive Housekeeper
Tomas Werner
05.2013 - 12.2019
Head Housekeeper
Jason Burn
01.2008 - 11.2013
Nanny and Light Housekeeper
Sherry Shepherd
06.2005 - 02.2008
Executive Housekeeper Weekend
Mann Projet
04.2005 - 12.2008
Nanny
Cristina Ward
01.2000 - 08.2005
Nanny and Light Housekeeper
Joe and Rick Leed
08.1997 - 09.2000
GED -
Adult North Hollywood High School