Rosa Robles

greeted visitors and customers upon arrival,offered assistance and answered questions to build rapport and retention.

collaborated with team members to handle guest requirements from check-in through check out

assisted customers to the car at times with merchandise, was able to provide information about sales, promotions, and discounts on line or in the store.

• Greeted guests warmly to foster welcoming environment.
• Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
• Entered orders accurately to produce finalized checks and attain correct payments from guests.
• Cleaned and set up tables to promptly seat guests and reduce wait times.

• Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
• Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Kept work area clean, dry and free of debris to prevent incidents and accidents.