Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rosa Rodriguez

Chicago,IL

Summary

Enthusiastic assistant offers background in problem solving while serving in multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings organized attitude to completing tasks, enter data and answering phones. Dedicated assistant with established interpersonal skills and eagerness to support team members. Intricate understanding of productivity software and physical office assets. Resourceful Interpersonal communications skills lends well to streamlining behind-the-scene operations.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Chicago, IL
11.2023 - Current
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Clerical Assistant

Cabrini Green Community Development Corp.
Chicago, IL
08.2022 - 10.2023
  • Assisted with filing documents and maintaining records.
  • Assisted with special projects as needed by management team.
  • Maintained an organized filing system of paper documents.
  • Inputted data into spreadsheets for tracking purposes.
  • Answered phone calls and directed them to the appropriate personnel.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Scanned documents into digital format for storage purposes.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.

Crew Member

Reef Kitchens
Chicago, IL
01.2020 - 02.2021
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Organized and restocked supplies to support operations and team productivity.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Education

Business Communication -

Malcolm X College
Chicago, IL
06-2003

High School Diploma -

Guilford High School
Rockford, IL
05-1999

Skills

  • Food Assembly
  • Quality Control
  • Effective customer communication
  • Heavy Lifting
  • Team Contribution
  • Consistent presentations
  • Team building

References

References available upon request.

Timeline

Barista

Starbucks
11.2023 - Current

Clerical Assistant

Cabrini Green Community Development Corp.
08.2022 - 10.2023

Crew Member

Reef Kitchens
01.2020 - 02.2021

Business Communication -

Malcolm X College

High School Diploma -

Guilford High School
Rosa Rodriguez