Rosa Rubio
San Antonio,TX
Summary
Dynamic and results-oriented professional with a proven track record at Grupo San Gabriel LLC, excelling in leadership and supervision alongside advanced Microsoft Excel skills. Elevated operational efficiency and employee satisfaction through strategic management and effective communication. Renowned for maintaining confidentiality and optimizing administrative processes, consistently exceeding employer expectations.
Overview
26
26
years of professional experience
Work History
Food Packer
Cuisine Solutions
10.2023 - Current
- Prepared food packaging boxes by folding and taping.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
- Kept records accurate and current by documenting movements in company system.
Business Owner
I & R Produce Company
01.2022 - 05.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
General Manager
Maya Coast Produce LLC
05.2021 - 02.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Administrative Assistant
AM Fresh Produce
08.2020 - 04.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Property Manager
Daffodil Place Apartments
09.1998 - 03.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Administrative Manager
Grupo San Gabriel LLC
05.2018 - 04.2020
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Substitute Teacher
Region One School District
05.2016 - 05.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Sales Associate
Gap Inc
04.2013 - 03.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Secretary
RBT Duty Free
06.2006 - 02.2013
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Associate of Applied Science - Education
UT Pan American University
Edinburg, TX05.1996
Skills
- Billing and Invoicing
- Scheduling and calendar management
- File Organization
- Database entry
- Document Scanning
- Inventory Management
- Confidentiality handling
- Telephone reception
- Word Processing
- Payroll
- Office Supply Management
- Leadership and supervision
- Spreadsheet development
- Business Correspondence
- Accounting Support
- Customer Service
- Computer Skills
- Clerical Support
- Microsoft Excel
- Bookkeeping
- Professional and mature
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Food Packer
Cuisine Solutions
10.2023 - Current
Business Owner
I & R Produce Company
01.2022 - 05.2023
General Manager
Maya Coast Produce LLC
05.2021 - 02.2022
Administrative Assistant
AM Fresh Produce
08.2020 - 04.2021
Administrative Manager
Grupo San Gabriel LLC
05.2018 - 04.2020
Substitute Teacher
Region One School District
05.2016 - 05.2018
Sales Associate
Gap Inc
04.2013 - 03.2016
Secretary
RBT Duty Free
06.2006 - 02.2013
Property Manager
Daffodil Place Apartments
09.1998 - 03.2021
Associate of Applied Science - Education
UT Pan American University
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