Rosa Ruiz
Philadelphia,PA
Summary
Customer service oriented with more than 4 year's experience in medical billing, data entry and medical terminology. Excellent communication skills, self-starter with professional manner, energetic and organized. Competent Medical Office Assistant with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications.
Overview
4
4
years of professional experience
Work History
Drug Safety Associate
Johnson & Johnson
05.2021 - 11.2022
- Communicated with internal or external contacts to resolve issues related to case processing.
- Maintained awareness of performance metrics to remain within established limits.
- Managed time efficiently in order to complete all tasks within deadlines.
- Leveraged Type database to enter and process alphanumeric data with accuracy.
Office Clerk
Virtua Family Practice
03.2019 - 05.2021
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
Education
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A1 Allied Health Training Institute
2018
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Sanford-Brown Institute Feasterville
2005
Skills
- Front office
- Customer service
- Medical terminology
- Medical records management
- Patient scheduling
- Medical software Nexgen/Epic
- Work well independently
- Organization
- Communications
- Computer Proficiency
- Medical Record Confidentiality
- Mail Distribution
- Completing Insurance Forms
- Patient Charting
- Medical Terminology
- Follow-Up Skills
- Answer Telephones
Timeline
Drug Safety Associate
Johnson & Johnson
05.2021 - 11.2022
Office Clerk
Virtua Family Practice
03.2019 - 05.2021
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A1 Allied Health Training Institute
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Sanford-Brown Institute Feasterville