Rosa Segovia
Davenport,FL
Summary
Proven efficiency in Office Administration and Client Relations, honed at Universidad Centroccidental Lisandro Alvarado. Excelled in creating accurate documentation and enhancing customer service, ensuring a positive first impression. Skilled in Microsoft Office and adept at managing diverse clerical tasks, significantly improving file system organization.
Overview
22
22
years of professional experience
Work History
Secretary's Assistant
Universidad Centroccidental Lisandro Alvarado
Venezuela
01.1993 - 01.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Bachelor of Arts - Bachiller Mercantil
Muñoz Estaba
Venezuela Caracas01.1970
Skills
- File Management
- Scheduling appointments
- Client Relations
- Office Administration
- Microsoft Office
- Document and File Management
Websites
Timeline
Secretary's Assistant
Universidad Centroccidental Lisandro Alvarado
01.1993 - 01.2015
Bachelor of Arts - Bachiller Mercantil
Muñoz Estaba