Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosa Smith

Summary

With a robust background at the Federal Highway Administration - USDOT, I excel in program management and relationship building, having led pivotal civil rights reviews and streamlined administrative processes. Expertise in regulatory compliance and fostering team efficiency underscores a track record of impactful achievements in federal project oversight and personnel development.

Overview

13
13
years of professional experience

Work History

Civil Rights/Realty Specialist

Federal Highway Administration (FHWA) - USDOT
07.2018 - 10.2019
  • Completed a Realty Program Review with Caltrans/FHWA team on disposal of federal-aid funded property
  • Planned a joint outdoor advertising controls program review with HQ and Caltrans
  • Provided Caltrans comments on Civil Rights programs (Americans with Disabilities Act (ADA), Title VI of 1964 Act (non-discrimination), contract compliance, Environmental Justice (equitable and fair to underserved communities, if any), related to highway/road construction projects in Santa Cruz
  • Processed various federal land transfers with local federal agencies and Caltrans districts

Civil Rights

Federal Highway Administration (FHWA) - USDOT
09.2016 - 07.2018

Provided stewardship and oversight with road/highway related project federally funded:

Civil Rights -

  • Conducted Program Reviews for nondiscrimination in local governments and Metropolitan Planning Organizations and submitted reports to HQ with observations/findings.
  • Performed desk audits for prime contractors and submitted reports with observations/findings.
  • Assisted in planning and implementing contract related training for over 100 attendees.
  • Conducted ADA investigations (site-visits, interviewed complainants, took photos of sites, took measurements, submitted report of investigations to Department of Justice or FHWA HQ.
  • Communicated with sub-contractors for prime contractor payroll verification.
  • Outreach - local universities, underserved or at-risk youth in transportation related internships or STEM.
  • Acquired/maintained Financial database to verify approved summer internship funding expended per Statement of Work and processed de-obligation of funds request to HQ.
  • Partnered with Florida DOT HQ and conducted Title VI Training with local public agencies/DOT districts throughout the state.
  • FHWA Alabama, I reviewed/edited the shortfall analysis for the AL DOT.
  • FHWA Texas, I conducted the Northern Central Texas Council of Governments TMA Certification.
  • FHWA New Mexico, I assisted in an ADA final tribal inspection.

Administrative Officer

Federal Highway Administration (FHWA) - USDOT
04.2007 - 09.2016
  • Supervised two employees (administrative assistant and student intern)
  • Human Resources liaison (prepared promotion, position descriptions and award forms)
  • Workers Compensation liaison (prepared documentation with injured employee)
  • Monitored the office budget (assisted in creating an excel spreadsheet to track obligations/expenditures and forecasts)
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. Responsible for/conducted annual inventory
  • Trained new employees in travel authorizations/vouchers, government fleet check-out, oversaw timekeeping (resolved any discrepancies with timecards)
  • Conducted interviews for summer interns
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and administrative activities
  • Assisted staff with day-to-day work and complex problems by applying motivational and analytical strategies
  • Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
  • Assessed personnel performance and implemented incentives and team-building events to boost morale
  • Effectively communicated with different departments, including AZ DOT staff and the public through use of strong listening, open-ended questioning and appropriate response skills
  • As the Bid-Opening Officer, received, read aloud and processed the contractor submitted bids for multi-million dollar highway/road projects
  • Developed Standard Operating Procedures for administrative office activities

Education

Bachelor of Science - Public Administration

Northern Arizona University
Flagstaff, AZ
05.2016

Skills

  • Relationship Building
  • File/Records Maintenance
  • Account Reconciliation
  • Regulatory Compliance
  • Payroll and Budgeting
  • Program Management
  • Database Administration
  • Customer Relations
  • Employee Training and Development
  • Federal Documents Accuracy
  • Expense Reporting
  • Invoice Processing
  • Punctual

Timeline

Civil Rights/Realty Specialist

Federal Highway Administration (FHWA) - USDOT
07.2018 - 10.2019

Civil Rights

Federal Highway Administration (FHWA) - USDOT
09.2016 - 07.2018

Administrative Officer

Federal Highway Administration (FHWA) - USDOT
04.2007 - 09.2016

Bachelor of Science - Public Administration

Northern Arizona University
Rosa Smith