Rosa Sone
Hialeah,FL
Summary
Detail-oriented professional with strong telephone skills and a commitment to providing exceptional client service. Proven ability to manage schedules and maintain organized records, enhancing office efficiency.
Overview
11
11
years of professional experience
Work History
Receptionist
Renew Insurance
06.2018 - 12.2018
- Greeted and assisted clients, providing a welcoming environment and addressing inquiries promptly.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and coordinated meetings for staff, optimizing office workflow.
- Maintained organized filing system for documents, ensuring easy access and retrieval of information.
Dental Lab Technician
Cosmos Dental Labs
03.2010 - 02.2011
- Fabricated dental prosthetics
- Conducted quality checks on models and restorations, maintaining high standards of accuracy.
- Assisted in the design and production of custom dental appliances for diverse patient needs.
- Collaborated with dental professionals to troubleshoot issues and optimize product outcomes.
Administrative Assistant
Catholic Hospice
05.2008 - 03.2010
- Coordinated scheduling for patient appointments, enhancing operational efficiency within the healthcare team.
- Managed confidential patient records using electronic health record systems, ensuring compliance with HIPAA regulations.
- Streamlined office procedures by implementing digital filing systems, improving document retrieval time and accuracy.
- Reference Verification and assistance with recruiting efforts
Education
Dentisty
Florida National University
Hialeah, FL05-2012
Skills
- Time management
- Data entry
- Sales
- Telephone skills
- Organization skills
- Professional demeanor
- Front desk operations
- Phone etiquette
- Punctual and reliable
- Attention to detail
- Call answering and routing
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Receptionist
Renew Insurance
06.2018 - 12.2018
Dental Lab Technician
Cosmos Dental Labs
03.2010 - 02.2011
Administrative Assistant
Catholic Hospice
05.2008 - 03.2010
Dentisty
Florida National University