Rosa Vasquez Campoverde
Training Manager
Eastchester,NY
Summary
Accomplished Training manager of one of the top hospitals in the United States by Newsweek. Experienced in developing and implementing a successful training program. Adept at identifying organizational needs, leading a team and creating effective solutions that improve employee performance and productivity.
Overview
7
7
years of professional experience
1
1
Language
Work History
Training and Access Manager
White Plains Hospital
White Plains, NY
10.2022 - Current
- Tower Lead for organization providing consulting firm with ongoing assistance for Epic Training transition.
- Oversee the EPIC training program for all departments within the hospital and outpatient sites, ensuring that
staff members have the necessary knowledge and skills to effectively use the EPIC system. - Responsible for the Montefiore Health System Credentialed Trainer program communication, recruitment, and program on behalf of the organization.
- Train new staff in Talent Management-Learning Management System used by the organization for Epic training.
- Assist managers with user access forms and processes for onboarding new associates and vendors.
Responsible for previous title responsibilities.
Training Administrator/ Coordinator
White Plains Hospital
White Plains, NY
12.2016 - 03.2018
- Oversee logistical coordination of training operations, including reporting weekly status of training attendance and facilitating communication to Leadership regarding registration and training completion
- Coordinate and determine training schedules, instructors, space, materials and track attendance and evaluation
- Ensure timely, proactive, and ongoing communication and engagement with program stakeholders (facilitators, managers of participants, etc.) throughout the applicable program/initiative, rosa73@live.com361-0131, Responsible for the ongoing education and maintenance of the training program after go-live (Providers, agency, and new/current associates)
- Create a training schedule and ensures all users are trained before they access the production environment (Responsible to serve as Training Registration Lead (TRL))
- Maintain the entirety of the Learning Management System as it pertains to Epic Training
- Answer and complete IT Service desk tickets as pertains to EPIC account activation (Notifying Epic Security of training completion using Service Manager
- Timely answering of requests in the EPIC Training Support Mailbox
O.R Surgical Coordinator/Medical Secretary
Montefiore New Rochelle
New Rochelle, NY
- Responsible daily O.R Schedule- inpatient and outpatient; including scheduling of cases, and patient registration
- Made physical patient charts, including obtaining pre-surgical required workups and medical clearance
- Post-Operative data entry in OR Database
- Enter patient charges of perioperative time and supplies used in the Operating Room
- Prepare and maintain statistical data-monthly, Adhoc reports, and on-call lists
- Responsible for Daily Staff COVID-Schedules and Patient & Vendor COVID-test Clearance prior to date of scheduled surgery
Engagement Specialist
ANDRUS, Mental Health Division
White Plains, NY
- Responsible for all aspects of the pre-screening and intake process of clinics under the Mental Health Division
- Scheduling intake appointments, completing initial phone screening to determine appropriateness for assessment, completing data collection form and ensure verification and authorization of insurance/financial payment for services
- Required to support open/same day access to services and schools’ referrals for services
- Provided oral and written status reports to the management team, building, and maintaining referral network of community-based organizations
- Assisted with helping clients and referral sources to access outpatient services and providing relevant information regarding other services
- Reviewed a variety of documents received via mail and fax and determined appropriate action necessary in each case
- Key person in White Plains MHD Clinic for Open Access intake days
Education
Bachelor of Business Administration - undefined
The College of Westchester
Present, 10.2022
Online Division Certificate: Medical Billing and Coding Specialist New - undefined
Monroe College
2021
03.2024
Certified Physician Practice Manager (CPPM) -
AAPC- American Academy of Professional Coders
Online 01.2024 - Current
Skills
- Customer service
- Leadership
- Communication skills
- Training Program Development
- Time Management
- Project Management
- Training Solutions Development
- New Hire Onboarding
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridTimeline
Certified Physician Practice Manager (CPPM) -
AAPC- American Academy of Professional Coders
01.2024 - Current
Training and Access Manager
White Plains Hospital
10.2022 - Current
Training Administrator/ Coordinator
White Plains Hospital
12.2016 - 03.2018
O.R Surgical Coordinator/Medical Secretary
Montefiore New Rochelle
Engagement Specialist
ANDRUS, Mental Health Division
Bachelor of Business Administration - undefined
The College of Westchester
Online Division Certificate: Medical Billing and Coding Specialist New - undefined
Monroe College