Yolanda Brown
New York,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Spanish Interpreter
Guideline Center
Astoria, NY
04.2021 - Current
- Assist In person and online Interpreting
- Interpreter to Teachers, doctors and clients
- Conduct Spanish Regent Examination to Students
- Fill Medical form accordingly to Client’s Request
- Build Rapport between clients and third parties
Credentialing Coordinator/Staffing Coordinator
Axion Healthcare Solutions LLC
New York, NY
12.2017 - 04.2019
- Efficiently credentialed all prospect candidates from New York, Pennsylvania and California for upcoming assignment medically and with legal documentation
- Cover the front desk , greet, draft mail, screen calls and make the recruiters aware of present candidates, also started potential candidate with the onboarding application process
- Assist payroll coordinator by submitting timesheet for different platforms, Vizient & Manage Right and collect timesheet from candidates unable to input hours and with End Candidates Reports
- Collaborate with the Director of Travel Nursing in California, entering valid data in Salesforce creating talent, orders and facilities for the next upcoming market
- Work on small assignment for compliance Hard Blocked candidates with expired document, Flu shot
- TB, Annual Exam and MMR and Client Agreement.
ABA AID/Administrative
Applied Behavioral Counseling
Brooklyn, NY
05.2015 - 12.2018
- Supports behavior modifications by decreasing or increasing behavior such as speech, social, skills academics, adaptive living skills, work, gross and fine motor skills
- Monitors individuals with different disabilities behaviors by reporting, addressing and writing daily reports and progress
- Conducts variety of activities based on the Patient Treatment Plan and sets of goals implemented by certified Behavior Analyst (BCBA)
- Supervised and monitored by the BCBA
HR Assistant/Administrative Assistant
SBH Health System
Bronx, NY
05.2017 - 11.2017
- Assisted with employment verification referrals through writing, faxing and phoning
- Covered the front desk, issue ID’s Cards, screen calls and forward messages
- Overviewing files with corresponding legal licenses
- Support Employees with ADP system and open enrollment
- Translate when needed
Community Habilitation Specialist
Creative Lifestyle, Inc
Bronx, NY
01.2014 - 01.2015
- Supervised and monitored developmentally disabled adults in the community by providing protecting oversight and promoting positive social intervention
- Assisted consumers by adhering individualized services plan with academic, community integration, socialization, emergency awareness and health needs
- Helped consumers with budgeting money for transportation, recreation activities and meals
- Maintained detailed daily progress notes
- Participated in meetings, reporting feedback and addressing different techniques approaches to enhance consumer’s service plan
Shipping Coordinator / Senior Retail Consultant
FedEx Office
New York, NY
01.2007 - 01.2015
- Acted as interim supervisor in the absence of a shift supervisor or manager in a four million business unit
- Provided outstanding customer service and handled customer complaints
- Acted as cashier; entrusted by supervisor to record and deliver bank deposits
- Oversaw the activities, efforts, and training of newly hired team members in the shipping and front counter zones
- Trained and supervised staff members in the shipping department
- Collaborated with production team members in conducting digital imaging, scheduling and producing full service orders including finishing services and large job management
- Performed back office and other administrative duties
Intern/Volunteer
Avicena Medical Center
New York, NY
01.2013 - 01.2014
- Answered phones, directed calls and translated for patients when necessary
- Set appointments, registered patients and entered patient information into computer system
- Measured blood pressure, computed height and weight, and administered urine tests to patients
- Checked and validated insurance eligibility
- Took patients' health history
- Provided HIPPA and HIV/Antibody testing and authorization counseling in accordance with established protocols and in compliance with State and Federal requirements
Education
Bachelor of Science - Health Services Administration
Lehman College
01.2014
Skills
- Equally effective collaborating in a team setting as well as working independently
- Customer Service Expertise
- Relationship Building
- Simultaneous Translations Skills
- Employee Onboarding
- Office Administration
- Organized and Detail-Oriented
- Technical Support
- Bilingual ( Spanish)
- Proficient knowledge of Microsoft Word, Excel, Outlook and PowerPoint; Familiar with AdobePhotoshop and Illustrator
Languages
Timeline
Spanish Interpreter
Guideline Center
04.2021 - Current
Credentialing Coordinator/Staffing Coordinator
Axion Healthcare Solutions LLC
12.2017 - 04.2019
HR Assistant/Administrative Assistant
SBH Health System
05.2017 - 11.2017
ABA AID/Administrative
Applied Behavioral Counseling
05.2015 - 12.2018
Community Habilitation Specialist
Creative Lifestyle, Inc
01.2014 - 01.2015
Intern/Volunteer
Avicena Medical Center
01.2013 - 01.2014
Shipping Coordinator / Senior Retail Consultant
FedEx Office
01.2007 - 01.2015
Bachelor of Science - Health Services Administration
Lehman College
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