Rosa Wankunku

CNA- SAFE HOMECARE, Tulsa-Ok,74145

• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
• Facilitated personal hygiene management, feeding and ambulation.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Organized and detail-oriented with a strong work ethic.
• Transported patients between rooms and appointments or testing locations.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

As an assembler from December 2019 to July 2020, February 2023 to Present.

• Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
• Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
• Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
• Used established assembly instructions to complete jobs quickly, accurately, and with zero defects.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Acted as a mentor to new hires, sharing knowledge and experience in assembly line work to ensure smooth onboarding processes for all team members.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked well in a team setting, providing support and guidance.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• knowledge and use of 5s.

As a Quality Control Technician - August 2020 to December 2021

• Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
• Reviewed production processes and identified potential quality issues.
• Developed and executed test plans to ensure products met customer specifications, increasing client satisfaction rates.
• Developed and implemented procedures to meet product quality standards.
• Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Helped uncover and fix production problems in order to reduce overall defect rates.
• Proposed corrective actions to address recurring quality issues.
• Reported problems and concerns to management.
• Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
• Proven ability to learn quickly and adapt to new situations.
• knowledge and use of 5s.

Production Team Lead - December 2021 to June 2022

• Reduced waste and increased profitability through effective inventory management and quality control measures.
• Facilitated regular team meetings to discuss progress towards goals, identify challenges, and develop solutions collaboratively.
• Made sure that products were produced on time and are of good quality.
• Streamlined operations realizing significant improvements in production flow.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Inspected products and machines to maintain quality and efficiency.
• Assessed and addressed production bottlenecks, improving overall manufacturing efficiency.
• Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
• Maintained open lines of communication with upper management, reporting progress updates on key metrics regularly.
• Assembled products according to changing daily work orders and specific customer needs.
• Met production targets and tight deadlines by collaborating closely with team members.
• Coordinated with other departments such as sales or marketing to ensure alignment between production capacity and customer demand.
• Evaluated employee performance regularly, providing constructive feedback and opportunities for growth or advancement.
• Led a team of production workers to consistently meet deadlines and exceed performance goals.
• Actively participated in continuous improvement initiatives, contributing valuable insights on process optimization strategies.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Knowledge and use of 5s.

Burlington Store - Tulsa,Ok 74133 - June,2023 to December2023

Cashier:

• Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
• Utilized strong product knowledge to assist customers with questions and recommendations, boosting overall satisfaction levels.
• Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
• Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
• Increased sales by offering advice on purchases and promoting additional products.
• Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Processed various payment methods accurately while maintaining confidentiality of customer information.
• Trained new employees on company policies, register operations, and effective communication techniques with customers.
• Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .
• Responded promptly to requests for assistance, spills and customer inquiries.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Processed refunds and exchanges in accordance with company policy.
• Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
• Assisted customers by answering questions and fulfilling requests.
• Provided warranty information to customers purchasing covered items and services.
• Mentored new team members on sales software system operation.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Personal Care Aide/ Assistant DEVINE HOME HEALTH CARE - Tulsa, OK August 2022 to February 2023

• Monitored and assisted residents through individual service plans.
• Provided compassionate and patient-focused care to cultivate well-being.
• Completed regular check-ins and progress report for each client.
• Monitored clients' overall health and well-being and noted significant changes.
• Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
• Ran errands for patients, did shopping, and picked up other necessities.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.

Molybdenum and Tungsten Wire

Fine Wire:

• reduces sheet material to various degrees of thickness by means of hot rolling, reducing ingots to sheets, breakdowns, bars, or plates of various shapes, lengths and thickness.

• Changes roll clearance to conform to standard practices or as directed on order to obtain required product.

• Responsible for starting up, shutting down, operating lubrication and set up of rolling mill.

• Responsible for verifying the furnace temperatures to assure proper metal heats.

• Maintains records of production and records of inventories according to supervisor’s instructions.

• Reduced downtime with regular maintenance of wire cutting machines and equipment.
• Maintained strict adherence to safety protocols, ensuring a safe work environment for all employees.
• Evaluated cut wires for quality assurance purposes, making necessary adjustments to maintain high standards of product quality.
• Adjusted machine settings as needed based on material type, thickness, or other variables affecting the final product outcome.
• Kept equipment clean, repaired, and lubricated to maximize performance.
• Trained new hires on proper wire cutting procedures and equipment usage, enhancing overall team performance.
• Also working in the inspection of the final product and get them ready for shipping.

• Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
• Packaged and labeled products using automated equipment.
• Reduced downtime by performing routine maintenance on bottling machinery, ensuring optimal performance.
• Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
• Maintained optimal product quality through regular inspections and adherence to standard operating procedures.
• Improved overall cleanliness of the workspace by regularly sanitizing surfaces and disposing of waste materials according to company guidelines.
• Counted and recorded finished and rejected packaged items.
• Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.

As a Voluntary worker:

• Classified documents according to specified guidelines.
• Classified files based on source, type or other details.
• Maintained strict confidentiality, ensuring client data was secure and well organized.
• Identified and resolved filing discrepancies.
• Examined, categorized, and sorted incoming documents.

As a Voluntary worker:

• Created photomosaics from multiple photographs, maintaining accurate scale between pictures.
• Compared computations from field surveys against historical data and other documentation to determine accuracy of data.
• Contributed to environmental impact studies by providing detailed geographical analyses of project areas and surrounding ecosystems.
• Worked with geographical information systems (GIS) to model and analyze topographical landscape features.
• Designed, maintained and manipulated geographical information (GI) databases.