Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosa Williams

Spartanburg,SC

Summary

Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Overview

30
30
years of professional experience

Work History

Housekeeping Supervisor

Summit-Hills
Spartanburg, SC
08.2005 - Current
  • Supervised daily housekeeping operations in a senior living community.
  • Trained and mentored staff on cleaning procedures and safety protocols.
  • Ensured compliance with health and safety regulations during all cleaning tasks.

Med -tech, caregiver, Activity Director

White Oak Estates
Spartanburg, WI
06.1995 - 08.2015
  • Taking care of residents, bathing.
  • helped with their ADL’s,.
  • Administration meds,
  • Help with activities
  • Transport residents in outing as well to and from doctor’s appointments
  • Bring the Activity Director, schedule doctor appointments, had two activity assistant, created a monthly Activity Calendar and most of the time expedited. Planned lunch outings, Activity outings, and planned special holidays events. Sent out monthly newsletters and calendars monthly.
  • Administered medications under physician direction following standard operating procedures.

Transportation Leader

Rosecrest Retirement Community
Spartanburg, SC
09.1997 - 04.2000
  • Managed transportation schedules for residents at a retirement community.
  • Coordinated logistics for medical appointments to and from the appointments.
  • Called the doctor for the referrals and scheduled the appointments
  • Communicated effectively with residents and families regarding transportation services available.
  • Oversaw vehicle maintenance and safety inspections to ensure compliance standards.

Education

Spartanburg High
Spartanburg, SC

Skills

  • Team building
  • Employee training
  • Safety compliance
  • Inventory management
  • Customer service
  • Communication skills
  • Time management
  • Attention to detail
  • Problem solving
  • Supervision skills
  • Employee evaluations
  • Health and safety compliance
  • Task delegation
  • Cleaning and sanitation
  • Cleaning techniques
  • Staff training and development
  • Cleaning bathrooms
  • Chemical handling
  • Vacuuming and sweeping
  • Supply inventory management
  • Payroll
  • Performance evaluation
  • Expense tracking
  • Washing windows
  • Staff scheduling
  • Housekeeping
  • Sanitation standards
  • Ordering cleaning supplies
  • Quality improvements
  • Inventory control
  • Team performance management
  • Dusting furniture
  • Training and mentoring

Languages

English
Professional

Timeline

Housekeeping Supervisor

Summit-Hills
08.2005 - Current

Transportation Leader

Rosecrest Retirement Community
09.1997 - 04.2000

Med -tech, caregiver, Activity Director

White Oak Estates
06.1995 - 08.2015

Spartanburg High

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Rosa Williams