Rosa Wise
Hartland,Vermont
Summary
Developed strong organizational and communication skills in a collaborative and fast-paced environment. Proven ability to manage multiple tasks, meet deadlines, and contribute to team objectives. Seeking to transition into a new field, utilizing transferable skills to drive success in diverse professional settings.
Overview
3
3
years of professional experience
Work History
Baker
Woodstock Farmer’s Market
Woodstock, VT
06.2023 - 07.2023
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
- Packaged finished products for sale.
Role Expert
Chick-fil-A
Harrisonburg, VA
08.2022 - 05.2023
- Facilitated customer interactions to deliver a seamless dining experience through efficient order taking, order assembly, and beverage preparation.
- Enhanced food and facility presentation standards while ensuring a polished personal appearance.
- Recognized with ceremonial gold star for consistently receiving customer compliments, demonstrating commitment to attentive and positive service.
- Achieved promotion to role expert, overseeing training programs for new hires to enhance customer satisfaction and ensure adherence to company standards.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
Cashier
Quechee Pizza Chef
Quechee, VT
05.2020 - 12.2022
- Assisted in managing multiple tasks, including answering phones, taking orders, washing dishes, restocking supplies, and cleaning the restaurant. Supported efforts to create an inviting and enjoyable atmosphere for customers.
- Proactively addressed customer concerns and anticipated needs to foster positive interactions.
- Processed customer transactions efficiently using point-of-sale systems.
- Trained new staff on operational procedures and customer engagement techniques.
Secretarial Intern
Windsor County Mentors
Windsor, VT
06.2021 - 08.2021
- Compiled and delivered precise information to mentor coordinators regarding potential donors and program participants.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Contributed innovative ideas to enhance engagement in mentor-mentee relationship initiatives.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Associate of Science - Business
Community College of Vermont
White River Junction, VT12-2024
Associate of Science - Business Administration
Vermont State University
Randolph, VT05-2027
Skills
- Initiative
- Customer service
- Interpersonal and social skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Attention to detail
- Excellent math skills
- Spreadsheet tracking
Languages
Spanish
Native or Bilingual
Timeline
Baker
Woodstock Farmer’s Market
06.2023 - 07.2023
Role Expert
Chick-fil-A
08.2022 - 05.2023
Secretarial Intern
Windsor County Mentors
06.2021 - 08.2021
Cashier
Quechee Pizza Chef
05.2020 - 12.2022
Associate of Science - Business
Community College of Vermont
Associate of Science - Business Administration
Vermont State University