- I participate in a variety of outdoor recreational activities
- Fundraising Events
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Hiking
- Gym Workouts
- Yoga
- Martial Arts
- Enjoy participating in [activity] for overall physical and mental well-being
- Regularly practice mindfulness and meditation for overall wellness
- Committed to improving personal fitness through regular participation in [sport]
- Passionate about balancing physical health with mental and emotional wellness
Rosa Wright
Server
Las Vegas,NV
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
39
39
years of professional experience
Work History
Food Server
Mirage Hotel
11.1989 - 07.2024
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Processed orders and sent to kitchen employees for preparation.
Food Server
Caesars Entertainment
01.1986 - 01.1989
- Collaborated with team members to provide efficient service during peak hours, reducing wait times for customers.
- Enhanced customer satisfaction by efficiently preparing and serving beverages, snacks, and ice cream products.
- Maintained a clean and organized work environment for optimal efficiency and customer appeal.
- Stocked inventory regularly, minimizing shortages and optimizing product availability for customers.
- Implemented proper sanitation procedures to ensure compliance with health department regulations.
Education
No Degree - Interdisciplinary Studies
Unlv
Las Vegas, NV01-2027
Associate of Science - Community Health
CCSN
Las Vegas, NV01-2024
Skills
- Safe food handling
- Cleanliness standards
- Menu memorization
- Food safety practices
- Service prioritization
- Food preparation
- Order accuracy
- Table setting
- Food station setup
- Guest relations
- Relationship building
- POS system operations
- Supply restocking
- Quality control
- Memory retention
- Allergy awareness
- Order management
- Dining area maintenance
- High volume dining
- Food and beverage pairings
- Food spoilage prevention
- Menu presentation
- Guest relations management
- Tableside service
- POS system operation
- Bar terminology
- Suggestive selling
- Health code compliance
- Garnishing
- Order verification
- Wine pairings
- Bill computation
- Wine service
- Wine pairing
- Table setting arrangements
- Effective customer upselling
- Special dietary requirements
- Point of sale (POS) system operations
- Salad preparation
- Check payment processing
- Hospitality and accommodation
- Warm and friendly
- Team player
- Cleaning and sanitizing
- Organizational skills
- Adaptable and flexible
- Reliable and responsible
- Food and beverage service
- Decision-making
- High energy and stamina
- Cool under pressure
- Food preparation and safety
- Hospitality service expertise
- Menu recommendations
- Hospitality best practices
- Food running
- Food safety standards
- Interpersonal communication
- Ability to lift 30 pounds
- Transactions and cash handling
- Table monitoring and turnover
- Workflow coordination
- Table bussing
- Sales expertise
- Specials promotion and upselling
- Courteous phone demeanor
- Special requests and substitutions
- Beverage preparation
- Food and beverage upselling
- Food sales and promotion
- Upselling and cross selling
- Point of sale operation
- Order delivery practices
- Item promotion
- Upselling
- Inventory management
- Cash handling
- Food handling
- Professional attitude
- Order taking
Interests
Timeline
Food Server
Mirage Hotel
11.1989 - 07.2024
Food Server
Caesars Entertainment
01.1986 - 01.1989
No Degree - Interdisciplinary Studies
Unlv
Associate of Science - Community Health
CCSN
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