Rosa Fields
Strongsville,OH
Summary
Medical Assistant with extensive experience in enhancing patient intake processes and a solid certification background. Expertise in vital signs monitoring and managing insurance authorizations, strong multitasking abilities and commitment to patient care. Proven track record in operational efficiency, staff training, and maintaining high attendance rates.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant Neurology
Cleveland Clinic
Middleburg Heights
11.2024 - Current
- Certified as a preceptor.
- Optimized rooming intake process to increase operational efficiency.
- Part of the rapid response team.
- Achieved MOCA certification.
- Handled front desk scheduling responsibilities.
- Recorded vital signs.
- Managed insurance authorizations.
- Chart prep and referrals
Medical Assistant Family Medicine
Cleveland Clinic
Middleburg Heights, OH
07.2023 - 11.2024
- Certified preceptor facilitating training for new staff.
- Advanced rooming intake processes.
- Served on rapid response team.
- Conducted pediatric training.
- Managed front desk scheduling.
- Monitored vital signs .
- Utilized Epic software systems.
- Assisted pediatricians during examinations.
- Administered vaccines on Pediatric patients
CDL DRIVER
Swift Transportation
Columbus, OH
02.2023 - 04.2023
- OTR Dedicated Michigan Indiana Ohio New York Pennsylvania
- Accomplished Maneuvers
- Completed 200 hours with mentor
- Upgraded to solo route averaging 1500-2000 miles
Medical Assistant Pre-surgical
Metro Health
Cleveland, OH
07.2021 - 10.2022
- Cadence training
- Phlebotomy
- Rooming intake
- Office inventory
- 12-lead EKG placement
- Front desk
- Vital Signs
- Efficient in Epic software systems
- Insurance authorizations
Medical Assistant Internal medicine
Ohio Med Group
Middleburg Heights, OH
03.2020 - 03.2021
- Prior Authorization
- Holter Monitors
- Injections
- 12-lead EKG placement
- Suture removal
- Vital Signs
- Office supply’s
- Phlebotomy
Medical Assistant Internal medicine
University Hospitals
Parma, OH
10.2018 - 03.2020
- Phlebotomy
- Exam room set up
- Injections
- 12-lead EKG
- Prior Authorizations
- Medication draws
- Telephone encounters
Medical Assistant Heart Failure Unit
Cleveland Clinic
Cleveland, OH
03.2017 - 10.2018
- Preparation of examination room
- Interviewing patients
- 12-lead EKG placement
- Prior Authorizations
- Vital Signs
- Efficient in Epic software systems
Customer Service Representative
Speedway LLC
Cleveland, OH
05.2015 - 04.2016
- Meeting and exceeding customer expectations on every visit
- Maintaining a clean, safe environment to ensure the store is presentable
- Food preparation including making one of our customer-favorites…. coffee!
- Ensuring proper preparation, presentation, and freshness of all foodservice products
- Cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program
- Clerical and administrative work, scheduling and inventory
Office coordinator
Utility Partners of America
Cleveland, OH
11.2012 - 01.2015
- Arrange and updated HR records
- Maintained an exceptional office environment
- Managed stationery and office inventory
- Handled all elements of travel requirements
- Manage travel for all employees
- Coordinate and scheduled appointments and meetings
- Answered inquiries and typing memos
- Handled payroll for over seventy-five employees
Education
Graduate of Great Lakes Trucking School -
Great Lakes Trucking School
Columbia Station, OH01.2022
RMA Certification -
American Technolgies
01.2017
Medical Assistant Program -
Heritage College
01.2015
Skills
- Vital signs monitoring
- Patient preparation
- Injection and vaccination administration
- Specimen collection and processing
- Wound care and dressing changes
- Assisting with medical procedures
- Electrocardiogram performance
- Instrument sterilization and maintenance
- Scheduling appointments
- Medical record management
- Insurance verification and claims processing
- Medical coding and billing
- Front desk reception skills
- Referral coordination and follow-ups
- Inventory management
- Patient communication and education
- Empathy in patient care
- Multitasking in fast-paced settings
- Conflict resolution skills
- Electronic health systems proficiency
Certification
• BLS
• RMA
• Phlebotomy
• Electrocardiogram Tech
• MOCA Certified
• CDL License
• Hazmat
• Tanker
• Doubles and triples
• RMA
• Phlebotomy
• Electrocardiogram Tech
• MOCA Certified
• CDL License
• Hazmat
• Tanker
• Doubles and triples
Timeline
Medical Assistant Neurology
Cleveland Clinic
11.2024 - Current
Medical Assistant Family Medicine
Cleveland Clinic
07.2023 - 11.2024
CDL DRIVER
Swift Transportation
02.2023 - 04.2023
Medical Assistant Pre-surgical
Metro Health
07.2021 - 10.2022
Medical Assistant Internal medicine
Ohio Med Group
03.2020 - 03.2021
Medical Assistant Internal medicine
University Hospitals
10.2018 - 03.2020
Medical Assistant Heart Failure Unit
Cleveland Clinic
03.2017 - 10.2018
Customer Service Representative
Speedway LLC
05.2015 - 04.2016
Office coordinator
Utility Partners of America
11.2012 - 01.2015
Graduate of Great Lakes Trucking School -
Great Lakes Trucking School
RMA Certification -
American Technolgies
Medical Assistant Program -
Heritage College