Victoria Gonzalez
Paterson,NJ
Summary
Experienced railcar maintenance professional with hands-on skills in inspection, brake repair, coupler maintenance, diagnostic testing, and blue flag protection. Focused on safety compliance, accurate troubleshooting, and dependable repairs.
Overview
7
7
years of professional experience
Work History
Carmen
New Jersey Transit
Kearny, New Jersey
07.2026 - Current
- Inspected NJ Transit railcars for defects and safety compliance.
- Repaired brake systems, couplers, and doors in maintenance shop.
- Diagnosed, troubleshot and repaired different types of electrical problems.
- Diagnosed mechanical problems by listening to customer complaints, examining vehicle engines with diagnostic testing devices, and analyzing test results.
- Completed accurate repairs by reading and interpreting technical documentation and job work orders.
- Secured work areas with blue flag protection and shop safety rules.
Car Appearance Maintenance
New Jersey Transit
Kearny, New Jersey
04.2025 - 07.2026
- Upheld cleanliness of trains to enhance passenger safety and satisfaction.
- Ensured cleanliness of floors, surfaces, and restrooms, contributing to a safe and hygienic environment.
- Coordinated removal of trash, recycling, and waste from assigned areas, promoting orderly operations.
- Monitored minor maintenance issues and escalated serious conditions to supervisors for maintenance response.
Sales Associate
UGG
East Rutherford, New Jersey
10.2023 - 07.2026
- Assisted customers with UGG product selection, sizing, and fit recommendations.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained records of inventory or equipment usage, ordering medical instruments or supplies with low inventory.
Warehouse Dock Worker
Marine Container Service
Newark, New Jersey
06.2020 - 03.2025
- Loaded and unloaded containers efficiently to keep workflow moving smoothly.
- Handled cargo with care to minimize risk of damage during transport. to reduce damage risk and support safe operations.
- Inspected inbound freight for damage, shortages, and shipping errors to maintain quality control.
- Operated powered industrial equipment, including pallet jacks, electric pallet jacks, dock lifts, reach trucks, and other material handling equipment.
- Scheduled dock operations to enhance efficiency in loading and unloading.
- Received incoming shipments, checked order accuracy and condition of goods, and verified quantities against packing slips.
- Checked inventory routinely to ensure accurate stock counts and organized storage for efficient retrieval.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Guest Service Representative
Metlife
East Rutherford, New Jersey
07.2019 - 01.2025
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Answered customer inquiries regarding event and venue policies, procedures, and regulations.
- Verified tickets and admitted guests at event entrances.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Maintained positive working relationship with fellow staff and management.
Cashier
Total Wine & More
Totowa, New Jersey
07.2022 - 07.2023
- Ran cash register accurately and processed payments by cash, check, credit card, gift card, or automatic debit.
- Resolved payment problems using cash, cards, and gift cards.
- Assisted shoppers in locating products and addressing inquiries about store layout.
- Wrapped bottles for customer orders. and prepared merchandise for customer pickup.
- Completed daily recovery tasks to maintain store organization. to keep sales areas clean and neat for productivity.
- Maintained purchase records to track inventory effectively. and organized the checkout area.
Education
GED -
Passaic Youth Bluid
Wayne, NJ06-2015
Skills
- Railcar inspection
- Brake system repair
- Coupler maintenance
- Diagnostic testing
- Vehicle inspection
- Safety compliance
- Lockout/Tagout Procedures
- Work area safety
- Customer service
Timeline
Carmen
New Jersey Transit
07.2026 - Current
Car Appearance Maintenance
New Jersey Transit
04.2025 - 07.2026
Sales Associate
UGG
10.2023 - 07.2026
Cashier
Total Wine & More
07.2022 - 07.2023
Warehouse Dock Worker
Marine Container Service
06.2020 - 03.2025
Guest Service Representative
Metlife
07.2019 - 01.2025
GED -
Passaic Youth Bluid