Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosa H Abreu Rodriguez

Dorchester,MA

Summary

Dedicated professional with a proven track record at Sodexo USA, enhancing customer satisfaction through exceptional service and maintaining high cleanliness standards. Expert in housekeeping tasks and compassionate caregiving, I significantly improved venue hygiene and patient comfort. Skilled in nutrition management and emotional support, I excel in creating positive environments for clients and customers alike.

Overview

16
16
years of professional experience

Work History

Cleaning and Ambassador

Sodexo USA
01.2023 - Current
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Completed routine cleaning and sanitization of vessel and equipment.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Provided general cleaning of venue spaces before, during, and after events.
  • Improved cleanliness standards by implementing new cleaning techniques and methods.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

HHA

Personal Touch Home Health Care
05.2019 - 01.2023
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
  • Followed nutritional plans to prepare optimal meals.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

HHA

Special Touch Home Care
01.2009 - 05.2019
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
  • Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
  • Streamlined daily routines for clients with limited mobility by implementing efficient strategies customized to their specific abilities.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
  • Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
  • Collaborated with healthcare team members to develop personalized care plans that addressed individual patient needs.
  • Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
  • Administered medications accurately and on time, ensuring optimal treatment effectiveness.

Education

CPR -

America Safety & Health Institute
Boston, MA
01-2025

Certificate -

Strong Start Professional Development System
Boston, MA
11-2024

Diploma -

Special Touch Home Care
New York, NY
12-2008

High School Diploma -

Centro Educativo APEC
Dominican Republic La Vega
01-2001

Skills

  • Customer engagement
  • Laundry services
  • Housekeeping tasks
  • Personal hygiene assistance
  • Compassionate caregiving
  • Toileting support
  • Event coordination
  • Dressing and grooming
  • Vital signs monitoring
  • Emotional support
  • Behavioral management
  • Nutrition management

Languages

Spanish
Full Professional

Timeline

Cleaning and Ambassador

Sodexo USA
01.2023 - Current

HHA

Personal Touch Home Health Care
05.2019 - 01.2023

HHA

Special Touch Home Care
01.2009 - 05.2019

CPR -

America Safety & Health Institute

Certificate -

Strong Start Professional Development System

Diploma -

Special Touch Home Care

High School Diploma -

Centro Educativo APEC

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Rosa H Abreu Rodriguez