Rosaisela Cantor
Santa Ana,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Cafe Rio Mexican Grill
02.2018 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
High School Diploma -
Lorin Griset
Santa Ana05.2017
Skills
- Problem-Solving
- Customer experience
- Store Organization
- Cost Control
- Stock management
- Team Management
- Employee Scheduling
Timeline
Assistant Store Manager
Cafe Rio Mexican Grill
02.2018 - Current
High School Diploma -
Lorin Griset
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