Summary
Work History
Education
Skills
Languages
Timeline
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Rosa King

Falls Church,VA

Summary

Personable and energetic Receptionist with exemplary multitasking, time management and customer service skills. Dependable and quick-learning team player with effective communication and organization skills.

Work History

Front Desk Receptionist

Swiss Post Solutions, Inc
01.2019 - 04.2020
  • Greeted clients with courtesy and professionalism while managing check-in process.
  • Managed incoming inquiries and acted as liaison between clients and associates.
  • Maintained an organized and clean front office area to create a professional and welcoming environment for clients and employees.
  • Reviewed daily conference room calendar reservations and assisted with meeting setup.
  • Reported office issues to building management and processed work order requests.
  • Collected checks for accounts receivable and made deposits to online banking website
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Ordered and maintained office and kitchen supplies.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Receptionist

Westerman, Hattori, Daniels & Adrian, LLP
02.2003 - 09.2017
  • Monitored and screened visitors, following firms and safety, and security protocols.
  • Perform quality control, proofread, and reviewed all outgoing documents from Prosecution Support Department to ensure error free work.
  • Executed a variety of Administrative Support functions and helped Human Resources.
  • Maintained attendance calendar to reflect staff members' availability, and movements in and out of the firm.
  • Coordinated meetings and events for holiday receptions and planned the menu for these events.

Receptionist

President's Task Force To Improve Health Care
09.2001 - 02.2003
  • Greeted incoming Expert Panel professionally and provided friendly, knowledgeable assistance.
  • Assisted the Operations Manager with clerical and administrative work, coordinated meetings, and presentations.
  • Answered central telephone system promptly and directed incoming calls accordingly.
  • Sorted and delivered mail and packages upon arrival to staff members and department.

Flight Attendant

US Airways
11.1996 - 03.1998
  • Led, directed, and helped during emergency evacuations and performed final aircraft cabin checks to insure that all passengers were evacuated safely.
  • Provided the highest level of customer service for flight passengers while continuously monitoring all safety conditions.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets, emergency exits and other emergency equipment are in good and working order.
  • Provided passengers with safety information and demonstrated safety and emergency procedures to passengers prior to takeoff to ensure compliance with the Federal Aviation Administration.

Education

High School Diploma - General Studies

Washington Lee High School
Arlington, VA

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Spreadsheet Tracking
  • Billing and Payment Processing
  • Customer and Client Relations
  • Database Administration
  • Catering Coordination

Languages

Vietnamese
Native or Bilingual

Timeline

Front Desk Receptionist

Swiss Post Solutions, Inc
01.2019 - 04.2020

Receptionist

Westerman, Hattori, Daniels & Adrian, LLP
02.2003 - 09.2017

Receptionist

President's Task Force To Improve Health Care
09.2001 - 02.2003

Flight Attendant

US Airways
11.1996 - 03.1998

High School Diploma - General Studies

Washington Lee High School
Rosa King