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Rosaland Collins
Fernley,NV
Summary
Versatile community service professional skilled in crisis intervention, case management, and program development. Proven ability to foster strong relationships with clients and stakeholders, driving improved outcomes. Demonstrates effective problem-solving and a commitment to enhancing service delivery across diverse roles.
Overview
35
35
years of professional experience
Work History
Site Supervisor
SORSEN Security
Reno, Nevada
05.2026 - Current
- Conducted regular site inspections to ensure safety and security standards.
- Monitored premises to ensure safety and security for clients and visitors.
- Coordinated training sessions for new security staff on protocols and procedures.
Veteran Service Representative
Department of Veteran Affairs
Reno , Nevada
01.2022 - 11.2025
- Processed and received veteran applications, ensuring compliance with eligibility criteria and program details to facilitate timely benefits access.
- Assisted veterans in preparing forms and documents for benefits applications, enhancing their understanding of the application process.
- Maintained accurate records of veteran interactions and case updates to support effective case management.
- Participated in training sessions to improve service delivery skills.
Store Associate/Supervisor
Defense Area Commissary
Fort Meade, Maryland
01.2012 - 01.2021
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to maintain store cleanliness and order.
- Monitored inventory levels and reported shortages to management promptly.
Medical emergency personnel
United States Army Reserves
Hoboken , New Jersey
06.1991 - 11.2007
- Facilitated onboarding processes for new personnel in the unit.
- Maintained accurate records of personnel movements and training requirements.
- Supported administrative tasks for unit operations and personnel management.
- Managed inventory of supplies and equipment for operational readiness.
Education
Diploma - STSC Safety Trained Supervisor
Board of Certified Safety Professionals
740 Del Monte Lane, Suite 11 Reno NV 8951109-2026
Certificate of Technical Studies - Osha 10 and 30 outreach training
Osha Outreach Training
Reno, Nv04-2026
Certifcate - CPR/AED (BLS)
American Health Care Academy
Reno, NV01-2026
Diploma - Osha 510
UC San Diego Division of Extended Studies
Reno, Nv01-2026
Master Classes - Legal and Ethical studies, (Contracts, Research Analysis, and Property)
University of Baltimore
Baltimore, MD01-2017
Bachelors - Government, History and psychology
University of Baltimore
Baltimore, MD01-2015
Associate - Human Services, Spanish, and computers
Hudson Community College
New Jersey01-2007
Skills
- Safety management
- Problem-solving abilities
- Claims processing
- Record keeping
- Problem-solving abilities
- Team collaboration
- Multitasking
- Conflict resolution
- Regulatory compliance
Work Preference
Job Search Status
Open to workWork Type
Part TimeContract WorkGig WorkFull TimeLocation Preference
On-SiteRemoteHybridLocation: Reno, NV
Open to relocation: Yes
Timeline
Site Supervisor
SORSEN Security
05.2026 - Current
Veteran Service Representative
Department of Veteran Affairs
01.2022 - 11.2025
Store Associate/Supervisor
Defense Area Commissary
01.2012 - 01.2021
Medical emergency personnel
United States Army Reserves
06.1991 - 11.2007
Diploma - STSC Safety Trained Supervisor
Board of Certified Safety Professionals
Certificate of Technical Studies - Osha 10 and 30 outreach training
Osha Outreach Training
Certifcate - CPR/AED (BLS)
American Health Care Academy
Diploma - Osha 510
UC San Diego Division of Extended Studies
Master Classes - Legal and Ethical studies, (Contracts, Research Analysis, and Property)
University of Baltimore
Bachelors - Government, History and psychology
University of Baltimore
Associate - Human Services, Spanish, and computers
Hudson Community College