Rosaland Mobley

• Oversaw daily restaurant operations, ensuring compliance with health standards.
• Trained and mentored staff to enhance service excellence and customer interactions.
• Assigned tasks and shifts based on team member strengths to meet operational goals.
• Provided guidance and support to subordinate employees when needed.
• Counseled and disciplined staff to address issues promptly and provide constructive feedback.
• Assisted cooks in preparing meals for customers according to established recipes and portion control guidelines.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Effectively communicated with kitchen staff regarding customer head count, as well as pace of seating. Maximized customer service by training current, and in coming new staff according to company spec.

Constantly anticipating guest needs and exceeding their expectation with silent service.

Making sure to keep on top of being available to seat tables, as well as run food and drinks all while going through the process of training others.