Summary
Overview
Work History
Education
Skills
Timeline
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Rosalba Enriquez

Phoenix,AZ

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

11
11
years of professional experience

Work History

Medical Assistant

Banner Thunderbird Occ. Health
Peoria , AZ
04.2017 - 11.2023
  • Responsible for assisting clinicians and nursing staff in providing medical care, as well as implementing and evaluating direct patient care, utilizing specialized knowledge, judgment, and skills to provide an excellent patient experience.
  • Help with injury intake and management, as well as new hire occupational health screenings including Drug Screens, Breath Alcohol Testing, Pulmonary Function Testing, Audiograms, Respiratory Mask Fitting, immunizations, blood draws, etc).

Lead MA/ Trainer

Red Mountain Weight Loss
Peoria , AZ
11.2015 - 04.2018
  • Required to perform all duties of the Medical Assistants and function as the resource person to the rest of the MA staff. Also, act as a liaison between management and staff. My function in the office setting is a specialty requiring a variety of skills such as Receptionist, registration duties, inventory and supply management, data collection for patients to see what program fits best to their needs, maintains appointment schedules, procedures and provides appropriate patient instructions per physician orders.
  • Coordinate work of junior staff to keep team performance high and effectively handle needs of 40+ patients per day.
  • Precepted newly hire MA's to train each on office procedures, protocols and important tasks.

Amazon Flex

Amazon
Goodyear, AZ
06.2020 - Current
  • Operate vehicle safely in high congested areas with no traffic violations.
  • Pick up Packages from Amazon delivery station and deliver directly to customers on a timely manner.

Sales Associate

American Eagle Outfitters, Inc
Glendale, AZ
10.2022 - 02.2023
  • Communicate with costumers to understand their needs and preference.
  • Process customers payments and returns.
  • Make sure store is sufficiently stocked.

Sales Representative

Turn Key Solutions
Glendale, AZ
10.2013 - 08.2014
  • Outbound calls.
  • Identified opportunities for cross-selling additional products and services.
  • Adjust Sales script to target customers interests and needs better

Education

Pima Medical Institute
Mesa, AZ
01-2016

Alhambra High School
Phoenix, AZ
01-2014

Skills

  • Bilingual/ Bilateral English & Spanish
  • Patient Flow Management
  • Inventory Management
  • Quick problem solver
  • Patient Relations
  • Vital sign monitors
  • Team management and supervision
  • Inventory Supply Managment
  • Appoiment Coordination
  • AHA BLS-CPR Certified
  • Wound care and irrigation
  • Clinical Documentation
  • Appointment scheduling

Timeline

Sales Associate

American Eagle Outfitters, Inc
10.2022 - 02.2023

Amazon Flex

Amazon
06.2020 - Current

Medical Assistant

Banner Thunderbird Occ. Health
04.2017 - 11.2023

Lead MA/ Trainer

Red Mountain Weight Loss
11.2015 - 04.2018

Sales Representative

Turn Key Solutions
10.2013 - 08.2014

Pima Medical Institute

Alhambra High School

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Rosalba Enriquez