Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosalba Enriquez Sotelo

Denver,CO

Summary

Dynamic and reliable professional with experience at El Paso Independent School District, excelling in maintaining cleanliness and safety. Proven problem solver with strong attention to detail and exceptional customer service skills. Adept at multitasking and fostering teamwork, consistently enhancing workplace morale and client satisfaction through dedicated service.

Experienced with multitasking in fast-paced environments. Utilizes adaptability and effective communication to meet diverse job requirements efficiently. Track record of reliability and strong organizational skills, ensuring tasks are completed to high standards.

Overview

29
29
years of professional experience

Work History

Temp Worker

Elwood Staffing
04.2025 - Current
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.

School Custodian

El Paso Independent Sch District
04.2024 - 04.2025
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Kept building spaces premises clean inside and outside.
  • Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
  • Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
  • Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
  • Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
  • Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
  • Improved outdoor appearance with regular groundskeeping duties such as lawn care, leaf removal, and snow removal when necessary.
  • Maintained inventory of cleaning supplies and materials while staying within budget constraints set by the school administration.
  • Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

Cook

McDonald's Restaurant
09.2019 - 04.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

House Cleaner

Rose's Cleaning Co
01.1997 - 09.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Emptied trashcans and transported waste to collection areas.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

GED -

Juaquin Lizardo #230
Chihuahua Mexico
01-1989

Skills

  • Sales experience
  • Technical skills
  • Fluent in multiple languages
  • Supply restocking
  • Professional and mature
  • Strong problem solver
  • Problem-solving
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Team building
  • Self motivation
  • Conflict resolution

Timeline

Temp Worker

Elwood Staffing
04.2025 - Current

School Custodian

El Paso Independent Sch District
04.2024 - 04.2025

Cook

McDonald's Restaurant
09.2019 - 04.2024

House Cleaner

Rose's Cleaning Co
01.1997 - 09.2019

GED -

Juaquin Lizardo #230

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