Rosalba Flores

McDonald's Restaurant

Torrance, CA

08.2024 - Current

Drove team success by quickly completing assigned tasks.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Processed takeout orders quickly to ensure timely delivery of meals.
Upheld high standards of productivity and quality in operations.
Maintained safe food handling practices to prevent germ spread.
Resolved customer complaints in a professional manner.
Wiped down tables and equipment, swept and refilled stock.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Prepared quality products while maintaining portion control and presentation within service goal times.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Packed fast food products in approved containers, cups, and bags.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Interacted pleasantly with guests to deliver quality customer service.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Talked pleasantly with customers while taking orders and promoted positive image for business.