Rosalba Garcia
Torrance,CA
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Industrious Creative offering an aptitude for developing innovative methods to bring creative visions to life.
Overview
6
6
years of professional experience
Work History
E-Commerce Manager
GMT
South Gate, CA
05.2018 - Current
- Gathered product data to upload to websites and online marketplaces.
- Planned and implemented site content updates, merchandising of newly launched products, integrated campaigns and promotions.
- Utilized web analytics tools to track and measure performance and made adjustments to improve retention and conversion.
- Supervised in-house staff to facilitate continual content updates and synchronization of products with custom inventory system.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Enhanced sales volume through skilled support to both new and inactive customers.
Warehouse Manager
GMT
- I was able to learn how to manage my tip to get the best proficiency of work done in the amount of time I was given
- In charge of e-commerce ship outs, inventory, sales (in-person & online),, warehouse organization, retail customer service.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Established and maintained good relations with customers, vendors and transport companies.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Prepared inventory for shipment by attaching tags and labels.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Identified opportunities to reduce cost and improve productivity.
Program Coordinator
Miracles Counseling
Torrance, CA
01.2022 - Current
- Developed brochures, newsletters and flyers to create promotional literature for program.
- Scheduled and developed program activities in accordance with program needs.
- Prepared periodic reports, financial statements and records on program activities, progress and status for management.
- Developed and implemented new program features to address needs.
- Utilized appropriate promotional or marketing methods to recruit program participants, members and volunteers.
- Coordinated assignment distribution to facilitate smooth workflows.
- Reviewed entire system database for compliance with data requirements specified by team members.
- Organized and maintained documents, files and records.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Case Manager
Volunteers of America
Los Angeles, CA
12.2020 - 06.2022
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Medical Assistant
Northern Bay Women's Health Center
Dallas, TX
11.2020 - 02.2021
- While working at this clinic I was introduced to all Back office MA duties such as checking in patients, taking Vitals, referals, insurance verifications,updating information into EMR records, and preparing the room for the physician
- Made sure all patients were well taken care of and received highest level of care.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Education
H.S Diploma -
Port of Los Angeles High School
06.2020
Some College (No Degree) - Accounting and Business Management
El Camino College
Torrance, CASkills
- Proficient in E-Commerce
- Sales Strategy Development
- Customer Service
- Operations Management
- Client Based Retention
- Analytical Problem Solver
- Detail-Oriented
- Brand Marketing
- Shipping and Receiving Oversight
- Team Building and Leadership
- Data Collection
- Data Entry
- Excel Expertise
- Spreadsheet Management
- Database Management
- Inventory Tracking
- Marketing Strategy Development
- Customer Trend Analysis
- Account Management
- Customer Portfolio Management
- Cross-Channel Marketing
Languages
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Program Coordinator
Miracles Counseling
01.2022 - Current
Case Manager
Volunteers of America
12.2020 - 06.2022
Medical Assistant
Northern Bay Women's Health Center
11.2020 - 02.2021
E-Commerce Manager
GMT
05.2018 - Current
Warehouse Manager
GMT
H.S Diploma -
Port of Los Angeles High School
Some College (No Degree) - Accounting and Business Management
El Camino College
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