Rosalba Garza

Associate

Winn Dixie Grocery Store

10.2021 - Current

Addressed customer inquiries to improve overall shopping experience and satisfaction.
Executed cash register operations effectively, maintaining transaction accuracy and high-quality customer service.
Stocked shelves promptly, maintaining product availability and store organization.
Processed inventory deliveries, verifying accuracy and managing stock levels effectively.
Executed daily tasks independently, demonstrating reliability in high-demand situations.
Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Accomplished multiple tasks within established timeframes.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Took and prepared special orders for event catering and party trays, assisting customers by recommending additional items for their needs.
Maintained cleanliness and organization of work area for safety compliance.
Monitored product freshness and quality, removing expired items promptly to uphold standards.
Assisted customers with returns, refunds and resolving transaction issues.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Streamlined checkout process for increased efficiency and reduced waiting times.
Trained new employees on operational procedures and best practices for efficiency.
Checked product shelves to review for proper price labels and handled price changes when requested by management.
Blocked produce and culled damaged or spoiled pieces.
Completed prep work on pre-packaged vegetables and fruits.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.