Rosalba Tecayehuatl
Tacoma,WA
Summary
Results-oriented mentoring professional, known for creating impactful relationships that support academic and personal development. Proven ability to adapt mentoring approaches to fit individual needs and build trust effectively. Highly collaborative and dependable, ensuring goals are met and team dynamics remain strong.
Empathetic with good understanding of different cultures, perspectives and experiences. Eager to put leadership and problem-solving skills into practice. Personable and dedicated to helping mentees navigate difficult situations and resolve conflicts positively and constructively.
Overview
12
12
years of professional experience
Work History
Peer Mentor
UW Student Veteran Life
05.2023 - Current
- Performed office opening and closing duties
- Maintained a clean and organized front desk and study lounge
- Answered phone calls and greeted visitors
- Assisted student veterans with their questions/concerns
- Directed students to proper departments/ resources
- A positive influence in the lives of student veterans
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
Volunteer
OutDoors For All
06.2023 - 08.2023
- Company Overview: (bicycle center)
- Performed shop opening and closing duties to include the staging and return of adaptive bicycles, organization of bicycle parts, sweeping and organization of shop
- Greeted visitors and assisted in the filling out of safety wavers
- Assisted in the checking out of helmets and adaptive bicycles
- Worked with individuals of varying abilities
- (bicycle center)
Service Technician
AGORA
11.2017 - 12.2019
- Maintained, refurbished and troubleshooted luxury bean to cup coffee machines and water dispensers
- Managed warehouse by keeping inventory of machine parts as well as staging and preparing equipment for field technicians
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Avionics TECHNIcIAN
U.s. Marine Corps
07.2012 - 07.2017
- Installed, repaired, maintained, and overhauled electrical components, assemblies, and systems in aircraft
- Repaired and replaced cable assemblies
- Replaced relays, circuit breakers, and switches
- Knowledge of troubleshooting electrical systems and components
- Maintained classified gear and codes
- Contributed to team efforts by collaborating with other technicians for complex repairs and installations.
Education
MSOT in Progress - Occupational Therapy
University of Puget Sound
Tacoma, WA06-2027
Bachelor of Arts - SOCIOLOGY, DISABILITY STUDIES
UNIVERSITY OF WASHINGTON
06-2024
ASSOCIATE OR ARTS -
HIGHLINE COLLEGE
01.2021
HIGH SCHOOL DIPLOMA -
LINCOLN HIGH SCHOOL
01.2012
Skills
- Great customer service
- Bilingual (Spanish)
- Positive attitude
- Great problem-solving skills
- Phone etiquette
- Self-awareness
- Team building
- Professionalism
- Conflict Resolution
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
OutDoors For All
06.2023 - 08.2023
Peer Mentor
UW Student Veteran Life
05.2023 - Current
Service Technician
AGORA
11.2017 - 12.2019
Avionics TECHNIcIAN
U.s. Marine Corps
07.2012 - 07.2017
ASSOCIATE OR ARTS -
HIGHLINE COLLEGE
HIGH SCHOOL DIPLOMA -
LINCOLN HIGH SCHOOL
MSOT in Progress - Occupational Therapy
University of Puget Sound
Bachelor of Arts - SOCIOLOGY, DISABILITY STUDIES
UNIVERSITY OF WASHINGTON
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