Rosalba M Armendarez
Laredo
Summary
Results-oriented Logistics Operations Manager with 10 years of experience in warehouse operations and transportation management. Skilled in problem-solving, team leadership, and compliance maintenance. Expertise in freight coordination and warehouse efficiency drives enhanced supply chain operations and exceptional customer service.
Overview
10
10
years of professional experience
Work History
Logistics Operations Manager /Warehouse Supervisor
FAK Distribution
Laredo
03.2016 - 05.2026
- Coordinated and monitored high-volume freight shipments from pickup through delivery.
- Communicated with carriers, drivers, customers, customs brokers, and internal departments to ensure on-time transportation services.
- Tracked loads and provided shipment updates while resolving transportation, customer service, and operational issues to maintain smooth logistics operations.
- Coordinated daily logistics operations to enhance supply chain efficiency.
- Scheduled pickups and deliveries while maintaining accurate shipping, customs, and inventory records.
- Supervised warehouse operations and daily workflow to ensure efficiency, productivity, and safety.
- Managed and coordinated forklift activities, ensuring optimal equipment utilization, conducting inspections, and overseeing maintenance and operator assignments.
- Conducted inventory audits, cycle counts, and warehouse revisions to maintain inventory accuracy and operational compliance.
- Ensured customs and shipping documentation was accurate, complete, and compliant with company policies and regulatory requirements.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining customer satisfaction.
- Led warehouse personnel and coordinated efficient loading and unloading operations in a high-volume logistics environment.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Supervised daily warehouse operations to ensure efficient workflow.
- Supervised team in executing warehouse processes and shipping activities.
Education
GED -
Laredo Community College
Laredo, TX05-2012
Skills
- Logistics management
- Warehouse management
- Warehouse operations
- Freight forwarding
- International freight management
- Freight brokerage
- Shipping and receiving operations
- Transportation activity management
- Shipment tracking
- Inventory management
- Logistics software knowledge
- Carrier negotiation
- Operational management
- Employee supervision
- Team leadership
- Customer relationship management
- Client relationship management
- Problem solving
- Conflict resolution
Technical Skills
- Always Track System
- CargoWise Software System
- DAT Load Board
- Transportations Management Systems (TMS)
- Freight & Tracking Visibility Systems
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
Languages
- English
- Spanish
Timeline
Logistics Operations Manager /Warehouse Supervisor
FAK Distribution
03.2016 - 05.2026
GED -
Laredo Community College