Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosalee Elin Swanton

Summary

Highly motivated professional who is experienced in obtaining coverage, authorization and collection of payments. Excellent productivity skills with diverse personality experience in busy clinical settings. Successful career history comprising more than 15 years.

Overview

11
11
years of professional experience

Work History

Surgery Scheduler

Banner Health
08.2021 - Current
  • Expertly manage planning, scheduling and coordination of outpatient procedures.
  • Coordinate with facilities to set up surgeries for two Neurosurgeons.
  • Educate patients about surgeries and provide treatment plan documentation.
  • Verify insurance coverage and obtaine pre-authorizations.

Account Representative and Receptionist

Mesa Primary Care
01.2018 - 08.2021
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Carefully transcribed phone messages and relayed to appropriate personnel.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Organized paperwork such as faxes, emails and reports for office and patient needs.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Supported office staff and operational requirements with administrative tasks.
  • Completed clerical duties and tasks for clinic administration.
  • In charge of ordering supplies and janitorial needs for the clinic
  • Led the implementation of our new scheduling center, including set-up and training of new employees
  • Assisted in training of new employees

Master Plasma Technician

Biolife Plasma Services
12.2012 - 12.2018
  • Processed and performed Phlebotomy duties with new and returning donors.
  • Processed plasma units including drawing samples and placing processed units in the freezer.
  • Organized and boxed plasma units.
  • Shipped and received plasma samples and softgoods.
  • Leadership duties included: management of donor floor and flow, management of employees including breaks, relations and organization of duties.

Education

Associate of Applied Science - Health Information Technology

Laramie County Community College
Cheyenne, WY
05.2025

Skills

  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service
  • Advanced clerical knowledge
  • HIPAA Guidelines
  • Skilled in Cerner and Microsoft Office
  • Office Workflow Support
  • Patient Referral
  • Pre-Authorization Management

Timeline

Surgery Scheduler

Banner Health
08.2021 - Current

Account Representative and Receptionist

Mesa Primary Care
01.2018 - 08.2021

Master Plasma Technician

Biolife Plasma Services
12.2012 - 12.2018

Associate of Applied Science - Health Information Technology

Laramie County Community College

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Rosalee Elin Swanton