Summary
Work History
Education
Skills
Timeline
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Rosalee Zino

East Northport,NY

Summary

Driven and customer-focused Counter Server with a proven track record at Chefs of New York, enhancing customer satisfaction and streamlining order processing for increased efficiency. Skilled in food preparation and effective communication, adept at maintaining high cleanliness standards and fostering a positive dining experience. Worked well in fast-paced environments, ensuring operational excellence.

Work History

Counter Server

Chefs of New York
03.2024 - Current
  • Managed multiple tasks in high-volume environment.
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Processed cash, debit and credit card payments.
  • Took and processed over customer orders.
  • Monitored supply levels and communicated restocking needs to management in a timely manner.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Collaborated with team members to maintain cleanliness and organization of the dining area.
  • Restocked counter supplies, condiments, napkins and silverware.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
  • Helped customers choose items based on menu options, dietary needs and preferences.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Provided personalized recommendations to help guests make informed dining decisions based on their preferences or dietary restrictions.
  • Greeted all guests upon arrival and offered immediate assistance.
  • Provided information about menu and made suggestions based on taste, availability and price.
  • Accommodated special requests from customers, fostering an inclusive dining experience for all patrons.
  • Assisted in menu development, contributing insights based on customer preferences and feedback.
  • Greeted customers with smile and provided helpful suggestions.

Education

Elwood/John Glenn High School
Elwood, NY

Skills

  • Team Player
  • Effective Communication
  • Excellent work ethic
  • Cleaning and sanitization
  • Customer-focused
  • Counter cleaning and sanitation
  • Product presentation
  • Food Preparation
  • Customer Service
  • Greeting customers
  • Accuracy and efficiency
  • Cleanliness standards
  • Product Knowledge
  • Food service standards
  • Menu Memorization
  • Resourceful
  • Product Promotion
  • Food and beverage orders
  • Phone orders
  • Menu offering knowledge
  • Quick Learner
  • Cleaning and organization
  • Customer Assistance
  • Efficient multitasking
  • Cleaning and sanitation
  • Order Processing

Timeline

Counter Server

Chefs of New York
03.2024 - Current

Elwood/John Glenn High School
Rosalee Zino