Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosaleta Pahnke

Gleason

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Caregiver

Nicolet Staffing
10.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Hospital Registration Representative

Aspirus
01.2024 - Current
  • Maintained accurate records by updating patient demographics, insurance, and financial information.
  • Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
  • Improved overall work environment through active participation in department meetings, sharing ideas for enhancements, and supporting team-building initiatives.
  • Implemented time-saving strategies for quicker completion of registration tasks without compromising accuracy or quality of service.
  • Managed high-stress situations calmly while assisting patients experiencing medical emergencies or other urgent matters.
  • Demonstrated adaptability in mastering new registration systems, software upgrades, and evolving industry regulations.

Team Lead - CISA

Gt Independence
05.2023 - 01.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Caregiver

Helping Hands Home Care
10.2018 - 01.2023
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Customer

Homes Medical Products and Services
07.2021 - 05.2022
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Juvenile Correction Officer

Lincoln Hills
01.2020 - 06.2020
  • Maintained detailed records of resident behavior and progress, providing regular reports to supervisory staff for review and analysis.
  • Provided guidance to at-risk youth through behavior modification programs and counseling services designed to foster positive growth.
  • Managed emergency situations effectively, utilizing appropriate crisis management techniques to maintain order within the facility.
  • Reduced conflicts among residents by implementing effective communication strategies and conflict resolution techniques.
  • Developed rapport with residents while maintaining professional boundaries, fostering a respectful environment conducive to rehabilitation efforts.

Education

Associates of Human Services - Substance Abuse

Nicolet College
Rhinelander, WI
05-2026

Skills

  • Documentation
  • Behavioral management
  • Team collaboration
  • Patient management
  • Cultural sensitivity
  • Case management experience
  • Autism support

Timeline

Caregiver

Nicolet Staffing
10.2024 - Current

Hospital Registration Representative

Aspirus
01.2024 - Current

Team Lead - CISA

Gt Independence
05.2023 - 01.2024

Customer

Homes Medical Products and Services
07.2021 - 05.2022

Juvenile Correction Officer

Lincoln Hills
01.2020 - 06.2020

Caregiver

Helping Hands Home Care
10.2018 - 01.2023

Associates of Human Services - Substance Abuse

Nicolet College

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Rosaleta Pahnke