Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosalia Espinoza

BRONX,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an internship in healthcare.

Overview

5
5
years of professional experience

Work History

Sales Associate

Marshalls, Inc
06.2018 - 05.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Fitting Room Associate

Marshalls, Inc
06.2018 - 05.2023
  • Checked fitting room stalls and sorted merchandise to racks.
  • Cleaned and maintained fitting rooms regularly.
  • Organized clothing and accessories that customers had returned to fitting room desk.
  • Checked garments for damage and placed tags prior to returning items to sales floor.
  • Collected discarded merchandise, sorted and returned to display racks.
  • Welcomed each customer to fitting room with warm smile and kind words.
  • Answered customer questions and assisted with fittings by retrieving alternate sizes, colors and clothing options.
  • Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
  • Repackaged and tagged returned items for sales floor.
  • Offered assistance to customers by rehanging unwanted clothing and finding requested sizes.
  • Managed check-in and check-out process of items.
  • Promptly responded to all requests for assistance.
  • Greeted customers and offered them assistance.

Education

Bachelor of Science - Toxicology

CUNY John Jay College
New York

Skills

  • Verbal Communication
  • Meeting Deadlines
  • Critical Thinking
  • Multitasking Strengths
  • Excellent People Skills
  • Reading Comprehension Skills
  • Cleaning Techniques
  • Documentation and Recordkeeping
  • Fluent in Spanish

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Marshalls, Inc
06.2018 - 05.2023

Fitting Room Associate

Marshalls, Inc
06.2018 - 05.2023

Bachelor of Science - Toxicology

CUNY John Jay College

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Rosalia Espinoza