Rosalia Simmons
Ogdensburg, NY,NY
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
13
13
years of professional experience
Work History
Business Founder/Owner
Table Tales Inc
Toronto Ontario Canada
01.2016 - Current
- Established a successful business by identifying market needs and developing innovative solutions.
- Drove revenue growth by launching new products and services that met customer demands.
- Implemented data-driven decision-making processes to improve overall business performance.
- Defined company roles and responsibilities to establish and enhance processes.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Negotiated contracts with suppliers to secure favorable pricing for essential materials required during manufacturing phases.
- Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
- Researched and identified potential new suppliers to increase vendor base.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
Accounting Assistant
Antica Tile & Stone
Toronto Ontario Canada
01.2013 - 01.2017
- Streamlined accounting processes by implementing efficient organizational systems and procedures.
- Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Transferred data and documents to facilitate system migration and software updates.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Sales Associate
Antice Tile & Stone
Toronto Ontario Canada
06.2011 - 01.2013
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Diploma - Accounting And Business Management
Humber College
Toronto Ontario CanadaSkills
- Staff Management
- Operations Management
- Business Administration
- Business Development
- Start-Up Operations
- Entrepreneurial and Innovative
- Contract Negotiation
- Financial Administration
- Organizational Skills
- Strategic Thinking
- Product Development
- Decision Making
- Problem Solving
- Brand Development
- Networking Abilities
Timeline
Business Founder/Owner
Table Tales Inc
01.2016 - Current
Accounting Assistant
Antica Tile & Stone
01.2013 - 01.2017
Sales Associate
Antice Tile & Stone
06.2011 - 01.2013
Diploma - Accounting And Business Management
Humber College