Rosalia Vazquez Torres
Tampa
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
Oldsmar
06.2023 - Current
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of aisles and checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit, and provide change.
- Discounted purchases by scanning and redeeming coupons.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Dollar Tree
Tampa
04.2023 - 06.2023
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
Braulio Alonso High School
Tampa, FL05-2025
Skills
- Customer service excellence
- Point of sale operation
- Cash handling
- Inventory management
- Sales promotion
- Team collaboration
- Problem solving
- Effective communication
- Cleaning and sanitizing
- Scanner operations
Languages
Spanish
Native/ Bilingual
English
Full Professional
Affiliations
- Swimming
- Gym
- Traveling
- Exercise
Timeline
Cashier
Walmart
06.2023 - Current
Cashier
Dollar Tree
04.2023 - 06.2023
High School Diploma -
Braulio Alonso High School