Dedicated Consultant bringing dynamic skills in client oversight, issue resolution, and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within the field. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
Work History
Consultant - Business Process Design. Engineer
Groundbreaking Re-Engineering, LLC
Boca Grande, Florida
12.2020 - Current
Worked closely with human resources to support employee management and organizational planning.
Analyzed company's expenditures and developed financial models.
Evaluated needs of departments and delegated tasks to optimize overall production.
Reviewed existing policies and procedures to suggest necessary improvements.
Implemented strategies to take advantage of new opportunities.
Set specific goals for projects to measure progress and evaluate end results.
Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
Organized client meetings to provide project updates.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Collaborated with stakeholders to define project scope, objectives and deliverables.
Monitored operations and reviewed records and metrics to understand company performance.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Assessed company operations for compliance with safety standards.
Determined consumer needs to provide products and services appealing to larger market.
Analyzed complex information from multiple sources to identify patterns or trends.
Oversaw quality control to identify inconsistencies and malfunctions.
Evaluated existing systems and processes against industry best practices to enhance efficiency.
Managed multiple projects simultaneously ensuring timely completion within budget constraints.
Maintained positive working relationship with fellow staff and management.
Audited company's legal documents to verify compliant policies and procedures.
Transportation Brokee
Trends USA, Inc
Baltimore, Maryland
06.2011 - Current
Researched new markets and identified opportunities for growth.
Maintained accurate records of shipments, invoices, and customer data.
Utilized problem-solving skills when dealing with complex issues related to shipping.
Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
Prepared and processed import and export documentation according to customs regulations, laws and procedures.
Provided timely responses to inquiries from customers or carriers via phone or email.
Identified areas of improvement in existing processes and implemented changes accordingly.
Developed relationships with shippers and carriers to maximize transportation services.
Cleared goods through customs and verified delivery to client destinations.
Facilitated communication between company, customers and overseas partners to maintain efficient operations.
Prepared reports detailing current market trends in the industry.
Investigated claims from carriers or customers related to shipment delays or damages.
Researched and interpreted rulings, compliance publications, guidelines and customs regulations.
Tracked shipments using computer systems such as TMS.
Education
Master of Science - Information Systems
Strayer University
Washington, DC
09.1999 - 12.2002
MBA - Management Accounting
Strayer University
Washington, DC
09.1999 - 08.2001
Bachelor of Arts - Intercultural Business Communicatios
George Mason University
Fairfax, VA
06.1992 - 06.1996
Skills
Business presentation
Reporting writing
Technical review
Assessments
Client requirements assessment
NET framework
Client engagement
Issue resolution
Time management
Business planning
Cultural awareness
Performance tracking
Reports and documentation
Strategic growth management
MS office
Strategic planning
Attention to detail
HTML
Forecasting and reporting
Adaptability
Organizational skills
Reliability
Cost analysis
Risk assessment
Written communication
Analytical skills
Timeline
Consultant - Business Process Design. Engineer
Groundbreaking Re-Engineering, LLC
12.2020 - Current
Transportation Brokee
Trends USA, Inc
06.2011 - Current
Master of Science - Information Systems
Strayer University
09.1999 - 12.2002
MBA - Management Accounting
Strayer University
09.1999 - 08.2001
Bachelor of Arts - Intercultural Business Communicatios
Site Manager / Site in Charge at House Engineering contracting LLC/House Advance EngineeringSite Manager / Site in Charge at House Engineering contracting LLC/House Advance Engineering