ROSALIE DOBLES DAGULO
Fort Worth,USA
Summary
Experienced Social Worker and a dynamic leader with deep expertise in alternative child care, child protection and case management. Skilled in policy development, program leadership, and stakeholder collaboration. Known for strong organizational and communication skills and possesses extensive background in social welfare quality assurance and service accreditation.
Overview
40
40
years of professional experience
Work History
Director III and Deputy Program Manager for Program Services and Interventions
Department of Social Welfare and Development
07.2024 - 07.2025
- Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Facilitate regular and effective communication, goal setting and performance evaluations.
- Manage resources effectively to ensure their optimal use.
- Chair at least 16 meetings yearly on conditional cash transfer program, deliver presentations and provide regular updates to stakeholders regarding program progress towards achieving key objectives.
- Provide effective technical supervision on conditional cash transfer program functions to 7 Divisions.
- Assist in recruiting, hiring and training team members
- Establish performance metrics, utilizing data-driven insights to inform decision-making processes for improved results.
Project Development Officer V and Officer-In-Charge-Deputy Program Manager for Operations
Department of Social Welfare and Development
11.2022 - 07.2024
- Manage budgets and resources effectively, ensuring efficient allocation and timely delivery of projects.
- Collaborate with team members on problem-solving strategies, policy and program reviews and formulation of performance standards on conditional cash transfer program.
- Develop comprehensive project plans with detailed timelines, milestones and deliverables to ensure alignment with program goals and targets.
- Chair an average of 16 meetings yearly, deliver presentations and provide regular program updates to stakeholders.
- Innovate and recommend inclusive policies and strategies
- Render client-focused technical assistance to 17 Field Offices nationwide on varying functions of the conditional cash transfer program.
- Report regularly to managers on project budget, progress, and technical problems.
Director III and Deputy Program Manager for Operations
Department of Social Welfare and Development
03.2022 - 06.2022
- Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Facilitate regular and effective communication, goal setting and performance evaluations
- Manage resources effectively to ensure their optimal use.
- Provide effective technical supervision to 17 Field Offices nationwide the varying functions of the conditional cash transfer program.
- Chair an average of 16 meetings, deliver presentations and provide regular program updates to stakeholders.
- Assist in recruiting, hiring and training team members.
- Establish performance metrics, utilizing data-driven insights to inform decision-making processes for improved results.
OIC Deputy Program Manager for Operations
Department of Social Welfare and Development
06.2021 - 03.2022
- Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Facilitate regular and effective communication, goal setting and performance evaluations
- Manage resources effectively to ensure their optimal use
- Provide effective technical supervision to 17 Field Offices nationwide on the varied functions of the conditional cash transfer program.
- Chair an average of 16 meetings yearly, deliver presentations and provide regular program updates to stakeholders.
- Assist in recruiting, hiring and training team members.
- Establish performance metrics, utilizing data-driven insights to inform decision-making processes for improved results.
Division Chief
Department of Social Welfare and Development
01.2019 - 06.2021
- Manage budgets and resources effectively, ensuring efficient allocation and timely delivery of projects.
- Collaborate with team members on problem-solving strategies, policy and program reviews and formulation of performance standards
- Implement risk management strategies to identify potential issues early on, mitigating threats to project timelines or deliverables.
- Develop comprehensive project plans on the residential care key result areas with detailed timelines, milestones and deliverables to ensure alignment with program goals and targets
- Champion innovation by encouraging creative and participative problem-solving techniques amongst team members.
- Render client-focused technical assistance to 17 field Offices nationwide on the varied aspects of residential care.
- Coach and mentor staff members, providing guidance and support for their professional growth and development.
- Navigate complex negotiations with stakeholders toward mutually beneficial agreements that advanced Division interests.
- Report regularly to managers on project budget, progress, and technical problems.
OIC-Bureau Director
Department of Social Welfare and Development
03.2018 - 01.2019
- Formulate strategic plan for sustainable programs and services of the Office
- Enhance operational efficiency by streamlining processes and implementing cost-saving measures.
- Oversee program operations on alternative child care and social welfare attache functions by applying in-depth social work, social welfare, and social protection knowledge and efficient decision-making skills.
- Chair meetings, deliver presentations and provide regular updates to relevant stakeholders regarding program progress towards achieving key objectives.
- Monitor progress of implementation of plans and accomplishments of the Office.
- Influence policy decisions through effective policy recommendations and innovations and maintains open lines of communication with senior officials on alternative child care and community-based services and programs.
- Recommend system improvement for efficient and effective delivery of services and outputs
- Develop and monitor performance metrics for ongoing evaluation of progress towards strategic objectives.
- Conduct thorough evaluations of personnel performance to identify strengths, areas for improvement, and opportunities for advancement.
- Oversee technical secretariat work for inter-agency councils or committees
- Establish key relationships with external stakeholders, enhancing collaboration and promoting the Bureau's goals.
- Handle crisis situations effectively by developing contingency plans, mobilizing resources, and leading teams during challenging times.
OIC Assistant Bureau Director and Concurrent Division Chief
Department of Social Welfare and Development
10.2015 - 03.2018
- Assist the Bureau Director in the overall operation, delivery of services, monitoring of projects and supervision of staff.
- Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Facilitate regular and effective communication, goal setting and performance evaluations.
- Manage resources effectively to ensure their optimal use.
- Provide effective technical supervision to 17 Field Offices nationwide.
- Assist in recruiting, hiring and training team members
- Assist in establishing performance metrics, utilizing data-driven insights to inform decision-making processes for improved results.
- Recommend improvements in the systems, procedures and mechanisms for a more effective and efficient operation and implementation of policies, programs and services.
- Chair meetings, deliver presentations and provide regular updates to relevant stakeholders regarding program progress towards achieving key objectives.
- Collaborate with writing and reporting staff to produce accurate and timely reports, proposals and technical papers.
- Engage staff in critical analysis of reports and recommend measures, interventions, or strategies to address critical findings.
- Cultivate strong relationships with partners through effective technical assistance on Certification Declaring a Child Legally Available for Adoption, placement of children for local adoption, placement of children for foster care.
Officer In-Charge, Special Operations
Department of Social Welfare and Development
04.2015 - 10.2015
- Formulate strategic plan for sustainable programs and services of the Office
- Enhance operational efficiency by streamlining processes and implementing cost-saving measures.
- Oversee program operations by applying in-depth social work, social welfare, and social protection knowledge and efficient decision-making skills.
- Chair meetings, deliver presentations and provide regular updates to relevant stakeholders regarding program progress towards achieving key objectives.
- Monitor progress of implementation of plans and accomplishments of the Office.
- Influence policy decisions through effective policy recommendations and innovations and maintain open lines of communication with senior officials.
- Recommend system improvement for efficient and effective delivery of services and outputs
- Develop and monitor performance metrics for ongoing evaluation of progress towards strategic objectives.
- Conduct thorough evaluations of personnel performance to identify strengths, areas for improvement, and opportunities for advancement.
- Establish key relationships with external stakeholders, enhancing collaboration and promoting the Bureau's goals.
- Handle crisis situations effectively by developing contingency plans, mobilizing resources, and leading teams during challenging times.
Division Chief
Department of Social Welfare and Development
01.2014 - 04.2015
- Manage budgets and resources effectively, ensuring efficient allocation and timely delivery of projects.
- Collaborate with team members on problem-solving strategies, policy and program reviews and formulation of performance standards on alternative child care and community-based services and programs.
- Develop comprehensive project plans with detailed timelines, milestones and deliverables to ensure alignment with program goals and targets
- Implement risk management strategies to identify potential issues early on, mitigating threats to project timelines or deliverables.
- Champion innovation by encouraging creative and participative problem-solving techniques amongst team members.
- Render client-focused technical assistance to 17 Field Offices nationwide.
- Coach and mentor staff members, providing guidance and support for their professional growth and development.
- Navigate complex negotiations with stakeholders toward mutually beneficial agreements that advanced Division interests.
- Report regularly to managers on project budget, progress, and technical problems.
Social Welfare Officer V
Department of Social Welfare and Development
05.2006 - 12.2013
- Manage budgets and resources effectively, ensuring efficient allocation and timely delivery of projects.
- Collaborate with team members on problem-solving strategies, policy and program reviews and formulation of performance standards
- Develop comprehensive project plans with detailed timelines, milestones and deliverables to ensure alignment with program goals and targets
- Champion innovation by encouraging creative and participative problem-solving techniques amongst team members.
- Render client-focused technical assistance to 17 Field Offices nationwide.
- Coach and mentor staff members, providing guidance and support for their professional growth and development.
- Navigate complex negotiations with stakeholders toward mutually beneficial agreements that advanced Division interests.
- Report regularly to managers on project budget, progress, and technical problems.
Social Welfare Officer IV
Department of Social Welfare and Development
05.2000 - 05.2006
- Drafts, reviews and recommends social welfare and development (SWD) standards and indicators for quality services
- Utilizes critical analysis of data, legislations, international and local conventions, standards and policies for standards development.
- Develops tools for assessment of applicants for registration, licensing of agencies and accreditation of SWD service providers and services.
- Conducts assessment and evaluation of pilot quality assurance strategies, applicability of social welfare standards and social work interventions as basis for the development and enrichment of regulatory policies, guidelines and SWD standards.
- Organizes and conducts consultations with government and non-government entities aimed at developing or enhancing SWD standards, quality assurance policies and guidelines.
- Collaborates with internal and external stakeholders to execute standards and projects
- Provides technical assistance to service intermediaries
- Provides practical and evidence-based inputs and recommendations on proposed legislations and guidelines.
- Conducts team and stakeholders meetings to evaluate standards, procedures and strategies, enabling continuous improvement of SWD services.
Social Welfare Officer IV
Department of Social Welfare and Development
06.1998 - 05.2000
- Coordinates and manages trainings and other capability building activities of the Department for internal personnel and external service providers;
- Develops training proposals and modules for internal personnel and external service providers;
- Manages the scholarship program of the Department for its human resource;
- Coordinates participation of the Department’s human resource in local and international capability building and scholarship programs;
- Formulates guidelines in the implementation of scholarship and other capability building programs of the Department;
- Provides technical assistance to DSWD Field Offices, local government units and non-government agencies/entities in the management of training programs.
Senior Social Welfare Analyst / Social Welfare Officer III
Department of Social Welfare and Development
02.1990 - 06.1998
- Develops and formulates audit design and instruments;
- Conducts periodic audit of social welfare and development programs and services;
- Interprets preliminary findings of program/service audit;
- Analyzes program/service audit findings and submits recommendations for the use of Social Welfare Project Supervisor in their consultative functions and in the development of interventions, policies and procedures, standards and guidelines;
- Conducts audit of pilot projects of the Bureau;
- Analyzes regional data on social situation of children and youth, and recommends development of relevant social welfare services and interventions;
- Conducts assessment and evaluation of social welfare programs/services and intervention undertaken by local government social welfare departments and non-governmental agencies;
- Collects research findings on social welfare problems and related literature for action research by the Social Welfare Project Supervisor;
- Conducts assessment of social work agencies for the issuance of License to Operate as such;
- Conducts accreditation assessment of social welfare and development services over which the Bureau is concerned;
- Analyzes licensing and accreditation assessment findings and recommends issuance or non-issuance of Certificate of License to Operate/Accreditation and actions towards compliance to standards.
- Writes and submits accurate and timely report to the Director on audit or assessment findings with recommendations.
Tie-Up Project Coordinator for Luzon
Educational Research and Development Assistance Fd.
05.1989 - 01.1990
- Conducts survey/visit on the proposed Operasyon Balik – Paaralan (Back-to-School) project in Luzon;
- Gathers data, makes assessment and corresponding recommendations for action on the proposal;
- Develops comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Collaborates with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Elevates overall quality of projects by consistently monitoring progress and addressing issues proactively.
- Maintains accurate documentation of all projects, facilitating efficient audits and future reference.
- Establishes and sustains feedback loop with clients post-project delivery, gathering insights that informed improvements in future projects.
- Reports regularly to managers on project budget, progress, and technical problems.
Research Assistant
Educational Research and Development Assistance Fd.
07.1988 - 05.1989
- Organizes research materials and documentations for the agency's reference.
- Maintains open lines of communication with project leads and team members for effective collaboration on common goals.
- Documents activities of the agency.
- Assists in conducting research and surveys on the Operasyon Balik-Paaralan (Back-to-School) program of the agency.
- Assists in the preparation of the agency’s newsletter through lay-outing.
- Conducts literature review on social welfare problems, particularly those related to education of children and youth for action research of the agency.
- Conducts activities under special projects and fund campaigns in coordination with the offices of the ERDA President and the Executive Director.
Direct Social Worker
Educational Research and Development Assistance Fd.
07.1985 - 07.1988
- Manages a caseload of at least 200 Educational Assistance Program (EAP) families, including conducting community survey as basis for rendering the services of the agency, locating, interviewing and screening elementary school drop-outs and their family for inclusion in the EAP, submission of list of drop-outs for approval and inclusion in the EAP.
- Provides and/or refers EAP cases/families for psychological services, literacy services, financial and material assistance, Christian Community Life services, family life education, health services, capital loan assistance, and other services as needed.
- Organizes, monitors and evaluates pre-school projects, social credit program, and community-based skills training.
- Educates families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Coordinates with agencies, institutions and organizations that lend and/or enhance support to the implementation of the Foundation’s programs and services.
- Conducts home visits to assess living environment and facilitate access to necessary resources.
- Assists in program planning and policy-making by recommending measures as basis for formulation of policies.
- Collaborates with schools to address students' social-emotional needs, payment of miscellaneous fees, working closely with teachers and administrators to create supportive learning environments.
- Maintains accurate case documentation, ensuring compliance with ethical standards and facilitating informed decision-making by team members.
- Enhances community outreach efforts for better service accessibility and increased program enrollment.
- Supervises interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
Education
Master in Social Work - Graduate
Miriam College
Quezon City, Philippines07-2022
Master's Program in Social Work, Clinical - 36 units
University of The Philippines
Quezon City, PhilippinesBachelor of Science - Social Work
Pamantasan Ng Lungsod Ng Maynila
Manila, Philippines04-1985
Skills
- Social case management
- Analytical problem-solving
- Strong organizational skills
- Critical analysis
- Strong attention to detail
- Effective documentation practices
- Project coordination
- Clear technical documentation
- Practical fieldwork experience
- Facilitating discussion groups
Accomplishments
1. Presented research on Case Management of Children in Residential Care: Ensuring Children’s Permanence Placement during the IFSW-APASWE-PASWI Asia Pacific Regional Conference, and in a Unicef-sponsored webinar, Breaking Barriers in Child Protection Service, Training and Research.
2. Authored national standards and guidelines on adoption, foster care, residential care, service delivery system, youth detention home, group home, and technical assistance.
3. Initiated policy dialogues with stakeholders that enhanced services.
4. Led the development of COVID-19 protection protocols for residential care facilities.
5. Contributed to legislation on adolescent HIV testing (Philippine HIV and AIDS Policy Act of 2018 or Republic Act 11166).
Languages
English
Full Professional
Personal Information
- Citizenship: Filipino
- Religion: Iglesia Ni Cristo (Church of Christ)
- Date of Birth: 4 September 1963
- Nationality: Filipino
- Marital Status: Widow
License
Philippine Social Work license since 1985.
Timeline
Director III and Deputy Program Manager for Program Services and Interventions
Department of Social Welfare and Development
07.2024 - 07.2025
Project Development Officer V and Officer-In-Charge-Deputy Program Manager for Operations
Department of Social Welfare and Development
11.2022 - 07.2024
Director III and Deputy Program Manager for Operations
Department of Social Welfare and Development
03.2022 - 06.2022
OIC Deputy Program Manager for Operations
Department of Social Welfare and Development
06.2021 - 03.2022
Division Chief
Department of Social Welfare and Development
01.2019 - 06.2021
OIC-Bureau Director
Department of Social Welfare and Development
03.2018 - 01.2019
OIC Assistant Bureau Director and Concurrent Division Chief
Department of Social Welfare and Development
10.2015 - 03.2018
Officer In-Charge, Special Operations
Department of Social Welfare and Development
04.2015 - 10.2015
Division Chief
Department of Social Welfare and Development
01.2014 - 04.2015
Social Welfare Officer V
Department of Social Welfare and Development
05.2006 - 12.2013
Social Welfare Officer IV
Department of Social Welfare and Development
05.2000 - 05.2006
Social Welfare Officer IV
Department of Social Welfare and Development
06.1998 - 05.2000
Senior Social Welfare Analyst / Social Welfare Officer III
Department of Social Welfare and Development
02.1990 - 06.1998
Tie-Up Project Coordinator for Luzon
Educational Research and Development Assistance Fd.
05.1989 - 01.1990
Research Assistant
Educational Research and Development Assistance Fd.
07.1988 - 05.1989
Direct Social Worker
Educational Research and Development Assistance Fd.
07.1985 - 07.1988
Master in Social Work - Graduate
Miriam College
Master's Program in Social Work, Clinical - 36 units
University of The Philippines
Bachelor of Science - Social Work
Pamantasan Ng Lungsod Ng Maynila