Rosalie Parks
Auburn,CA
Summary
Caring and friendly seasoned leader with over 8 years in consumer retail and customer service. Reliable professional with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals. Trained in merchandising and operations management with experience in leading a team to help maximize efficiency within an organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
Westview Healthcare Center
03.2024 - Current
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained visitor log for entering and leaving facility for security purposes.
Housekeeper
Linnsey's Cleaning Services
07.2023 - 03.2024
- Responsible for taking care of a home's general cleanliness to provide tidy and sanitary amenities to guests and residents.
- Cleaned floors, made beds and dusted surfaces throughout home.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Provide and maintain welcoming and trustworthy attitude towards clients.
Houseplants and Deco Associate
Green Acres
03.2023 - 06.2023
- Provide knowledge and care for specific plant species.
- Operate cash register when needed.
- Display appropriate seasonal decor.
- Keep greenhouse stocked, watered, clean, and well-organized.
- Greeted customers and offered assistance for increased customer satisfaction.
Guest Service Advocate/Starbucks Barista
Target
06.2021 - 02.2023
- Operated cash register, collected payments and provided accurate change.
- Process returns and exchanges in orderly manor.
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages.
- Cleaning and sanitizing work areas, utensils and equipment.
- Servicing customers and taking orders.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Beauty Advisor/Lead Cashier/Merchandise Service Coordinator/Retail Operations Manager
Ulta Salon and Cosmetics
07.2015 - 10.2020
- Greet customers and ascertain what each customer wants or needs
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Manage weekly shipment and process through system before placing on sales floor
- Assign multiple employees to specific duties to best meet needs of store
- Oversaw team to reset item fixtures and shelves to promote new products
- Monitored various logistic processes, including shipments, inventory, and purchasing to alleviate discrepancies in workflows.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Education
Associate of Arts - Graphic Design
San Francisco Art Institute
San Francisco, CA05.2026
Bachelor of Business Administration - Business Administration And Management
Sierra College
Rocklin, CA03.2026
Skills
- Detail-Oriented
- Cash Handling
- Management Support
- Program Support
- Data Entry
- POS Systems
- Reliable and Responsible
- Preparing reports
- Scheduling
Certification
- Contractors Class B & C License - Expected in May 2025
- Real Estate License - Expected in January 2025
Timeline
Receptionist
Westview Healthcare Center
03.2024 - Current
Housekeeper
Linnsey's Cleaning Services
07.2023 - 03.2024
Houseplants and Deco Associate
Green Acres
03.2023 - 06.2023
Guest Service Advocate/Starbucks Barista
Target
06.2021 - 02.2023
Beauty Advisor/Lead Cashier/Merchandise Service Coordinator/Retail Operations Manager
Ulta Salon and Cosmetics
07.2015 - 10.2020
Associate of Arts - Graphic Design
San Francisco Art Institute
Bachelor of Business Administration - Business Administration And Management
Sierra College
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