Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ROSALIE M. TICHOTA

Temecula,USA

Summary

Dedicated employee with extensive experience in cash register operations, merchandise stocking, and delivering exceptional customer service. Demonstrates strong organizational skills and punctuality, contributing effectively in team environments. Proficient in cash management, merchandising, and assisting customers in locating products. Recognized for accuracy in drawer reconciliation and strong attention to detail. Committed teaching assistant with experience in supporting lead teachers in classroom management and student learning. Strengths include excellent communication, leadership skills, and ability to engage students in interactive activities. Previous roles involved implementing lesson plans, grading assignments and fostering positive relationships with students to encourage academic growth.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Cashier/Host

Pechanga Resort Casino
Temecula, CA
04.2016 - 12.2023
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Resolved customer complaints professionally in accordance with company policy.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Followed company security procedures for handling large sums of money.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.

Cahier/Cook Operator

Bamboo Restaurant
Temecula, CA
07.2015 - 05.2016
  • Maintained organized workstations throughout shifts by discarding unused ingredients and cleaning surfaces.
  • Read and interpreted recipes to determine appropriate cooking times, temperatures, and ingredient measurements.
  • Checked quality of ingredients before use and discarded any spoiled or expired items.
  • Assisted in training new staff members on proper safety procedures when handling food products.
  • Kept records of supplies used in the preparation of meals.
  • Managed inventory levels by tracking usage patterns over time.
  • Ordered food from suppliers based on estimated needs for upcoming days, weeks, months of service.
  • Modified recipes according to customer requests or dietary restrictions.
  • Washed and cut ingredients for quick meal assembly.
  • Dropped off food and drink orders for customer pickup.
  • Checked completed orders for correct quantity and quality.
  • Packaged and bagged cooked food and prepared items.
  • Requested supplies and equipment orders, explaining needs to managers.

Educational and training Technician

Osan Elementary School
Pyongtaek City, South Korea
07.2006 - 06.2014
  • Graded assignments, tests and papers according to teacher instructions.
  • Assisted with the development of Individual Education Plans.
  • Instructed students individually or in groups to reinforce learning concepts.
  • Facilitated small group instruction sessions on various topics.
  • Enforced rules for behavior and established expectations for student conduct in accordance with school guidelines.
  • Collaborated with other faculty members to plan lessons that promote critical thinking skills.
  • Encouraged students to take an active role in their own learning process.
  • Participated in professional development workshops related to teaching techniques.
  • Supervised students in the classroom, cafeteria, hallways and playgrounds.
  • Utilized technology resources such as computers, tablets, projectors and interactive whiteboards.
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Adapted teaching methods and instructional materials to meet the varying needs of individual students.
  • Organized educational activities such as field trips and assemblies.
  • Instructed and monitored students in use and care of equipment and materials.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Graded assignments and exams in a timely and fair manner.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Supervised children and participated with children in activities.
  • Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
  • Distributed and collected tests and homework to prepare for grading by head teacher.
  • Developed instructional materials and visual aids to supplement lesson plans.
  • Laminated teaching materials to increase durability under repeated use.
  • Distributed textbooks, workbooks, papers, and pencils to students.

Sales Associate

DECA Commissary
Pyeongtaek, Souht Korea
06.2005 - 06.2006
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Handled customer complaints in a professional manner.

Sales Associate

DECA Commissary
Pyeongtaek, South Korea

Education

High School Diploma -

Angeles City National High Schol
Angeles City Pampanga, Philippines
04-1992

Skills

  • Cash handling
  • Effective communication
  • Multitasking and organization
  • Point-of-sale operation
  • Inventory management
  • Customer inquiries
  • Promotional display
  • Customer relationship management
  • Paper crafting
  • Arts and crafts planning
  • Project management

Languages

English
Professional
Filipino
Professional
Korean
Limited

Certification

LICENSES CHILD CARE PROVIDER

2000-2004

c

Timeline

Cashier/Host

Pechanga Resort Casino
04.2016 - 12.2023

Cahier/Cook Operator

Bamboo Restaurant
07.2015 - 05.2016

Educational and training Technician

Osan Elementary School
07.2006 - 06.2014

Sales Associate

DECA Commissary
06.2005 - 06.2006

Sales Associate

DECA Commissary

High School Diploma -

Angeles City National High Schol