Rosalina Holmes
San Diego,CA
Summary
Dynamic professional with extensive experience in financial and administrative roles, notably as a Senior Clerk Typist at the City of San Diego. Excelled in managing over $350 million in accounts, showcasing exceptional attention to detail and proficiency in SAP and Ariba. Bilingual with superior customer service and verbal communication skills, adept at improving operational efficiency and confidentiality management. Organized employee with working knowledge in document formatting and layout. Proficient in word processing and presentation software. Reliable with strong work ethic.
Overview
9
9
years of professional experience
Work History
Senior Clerk Typist
City of San Diego- City Clerk’s Dept.
02.2024 - Current
- Update AP databases and spreadsheets daily
- Scan invoices & documents for payment processing
- Process AP invoice payments
- Process Accounts Receivable deposit and invoices via SAP
- Create Purchase Requisitions and Purchase Orders in Ariba
- Process and Create HR forms as it relates to Purchase Requisitions for services
Payroll Specialist I
City of San Diego- City Clerk’s Dept.
06.2023 - 02.2024
- Entering Discretionary Leave hours for employees
- Verifying employee’s standard hours have been entered
- Verifying & Validating hours approved by supervisors
- Ensuring accurate deductions and reimbursements on employee paychecks
- Updating the department’s daily schedule and dispersing to upper management team
- Solely responsible for organizing EOQ Awards Ceremony & distributing certificates
Account Clerk
City of SD-PUD/Environmental Monitoring & Technical Services Division
01.2023 - 06.2023
- Created Purchase Requisitions and Purchase Orders in Ariba
- Data Entry of goods receipts in SAP
- Tracked and resolved multiple invoice issues
- Coordinated purchases of personal protective equipment for staff
- Other duties as required
Account Clerk
City of SD- Public Utilities Dept/Finance Division
09.2019 - 12.2022
- Supported PUD with Maintenance, Repair and Operations invoices
- Solely managed MRO (Maintenance, Repair and Operations) Accounts Budget in excess of $350,000,000
- Prepared and reconciled financial documents
- Provided monthly accounts payable summary reports for direct supervisor, ensuring that proper amounts are encumbered
- Liaising with vendors, comptrollers, and purchasing for payment and billing issues
Public Information Clerk
City of SD- City Treasurer’s Dept/Business Tax
04.2018 - 09.2019
- Assisted customers with Business Tax related inquiries
- Processed business tax applications and renewals
- Updated business tax accounts
- Responded to email requests
- Processed SAP invoices and Cashier Responsibilities
Front Office Manager
Southern California Psychology Centers
02.2017 - 11.2017
- Professionally checked patients in/out for appointments and scheduling appointments
- Collected co-payments and verifying Insurance Benefits
- Entered Billing codes and monitoring A/P expenditures
- Resolved scheduling conflicts for patients and providing training personnel
- Implemented office policies and manuals
Customer Service Representative
Kaiser Permanente (Aerotek Staffing Agency)
10.2015 - 01.2016
- Updated databases with missing information
- Processed payment and billing data entry
- Adhered to compliance training and policies
- Verified enrollments and documentation
Education
Graduate -
Chula Vista High School
Chula Vista, CA01.2001
Skills
- Excellent customer service
- Verbal communication
- Written communication
- Typing speed of 66 WPM
- Bi-lingual (Spanish)
- Trained in Medical Terminology
- Strong attention to detail
- Ability to handle confidential information
- Proficient in Microsoft Office 2010
- Proficient in SalesForce
- Proficient in NextGen
- Proficient in Immigrant Pro
- Proficient in Therabill
- Proficient in WMS
- Proficient in AMT
- Proficient in SMU
- Proficient in SAP
- Proficient in Quadrant
- Proficient in TTCS
- Proficient in VIM
- Proficient in Ariba
- Proficient in proprietary systems
Accomplishments
- Achieved replenishing 20-30k back onto departmental budget through effectively helping with encumbrance report balancing.
- Documented and resolved Invoicing discrepancies which led to effective use of budgetary funds.
- Achieved positive customer retention through effectively helping with explanation of document requirements.
Languages
Spanish
Professional Working
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceFlexible work hoursCareer advancementPersonal development programsHealthcare benefitsCompany CultureWork from home optionPaid time offPaid sick leave401k matchCertification
Office Medical Billing and Coding
Timeline
Senior Clerk Typist
City of San Diego- City Clerk’s Dept.
02.2024 - Current
Payroll Specialist I
City of San Diego- City Clerk’s Dept.
06.2023 - 02.2024
Account Clerk
City of SD-PUD/Environmental Monitoring & Technical Services Division
01.2023 - 06.2023
Account Clerk
City of SD- Public Utilities Dept/Finance Division
09.2019 - 12.2022
Public Information Clerk
City of SD- City Treasurer’s Dept/Business Tax
04.2018 - 09.2019
Front Office Manager
Southern California Psychology Centers
02.2017 - 11.2017
Customer Service Representative
Kaiser Permanente (Aerotek Staffing Agency)
10.2015 - 01.2016
Graduate -
Chula Vista High School
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